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How can I do spot trading with the Jupyter Notebook?
15.1 For the last 7 days For more information on how to access the order history for the last 7 days, please read our dedicated guide. 1 result = tradeAPI.get_orders_history( 2 instType="SPOT" 3 ) 4 print(result)15.2 For the last 3 months For more information on how to access the order history for the last 3 months, please read our dedicated guide. 1 result = tradeAPI.get_orders_history_archive( 2 instType="SPOT" 3 ) 4 print(result)16.Published on Sep 29, 2023Updated on Sep 10, 2025543How do I reach out to OKX Singapore customer support?
Resolution time: We strive to resolve all issues within 7 calendar days after receiving the full details of your issue. Delays: If we’re unable to resolve your issue within 7 calendar days, we’ll keep you informed regarding the causes of such delay and provide an expected timeframe for updates. We appreciate your patience and are committed to supporting you every step of the way. If you want to learn more about our Support Center, visit here.Published on Jun 18, 2025Updated on Nov 17, 20252Derivatives suitability test FAQ
Statements of your portfolio value and your virtual asset holdings must be generated within the past 7 days. Property valuation documents must be issued by RERA or a UAE-based bank.7. What happens if my Qualified Investor application is rejected? You will be notified if your documentation doesn't meet the criteria. You may re-apply only if your financial situation changes materially and you meet the VARA Qualified Investor classificationPublished on Sep 18, 2024Updated on Jan 20, 202676What should I do if the T+N security protection is triggered and I can't trade?
If you continue with the order, the system will limit withdrawals and crypto resales for 1, 3, 7, 15, or 30 days (check the on-screen message for details). Note: If you do not see any T+N-related prompts, you can sell or withdraw the crypto immediately after the transaction is complete.What should I do if I trigger T+N protection? If your order triggers T+N protection, we recommend that you wait patiently. The restriction will be automatically lifted after N days.Published on Mar 17, 2023Updated on Mar 13, 20262,474How to claim my RL OKXclusive Pass?
Limit seven (7) Gifts per NFT holder. Any and all applicable taxes and all fees and additional expenses, including connection, installation, travel, and/or service costs, related to acceptance and use of Gift are the sole responsibility of the individual Gift recipient. Gifts will be distributed within 14 days after the promotion period activity ends. OKX reserves the right to exclude any participants from this promotion and/or cancel this promotion without notice.Published on Apr 5, 2023Updated on Sep 12, 202537Crypto gift FAQ
Gifts are valid for 7 days. If not redeemed within 7 days, the gifts will be returned to the sender's account. Note: Starting from 04 October 2024, at 16:00 (UTC+8), the gifts will be valid for only 2 days. If not redeemed within this timeframe, they will be returned to the sender's account. When sending a gift, the value of the gifts can't exceed 10,000U within 24 hours. For more detailed information, please refer to the OKX Terms of Service.Published on Sep 26, 2024Updated on Mar 4, 20261,086How do I enable allowlist? (web)
For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024.How does this impact my existing verified addresses? All existing verified addresses in our withdrawal address book will be placed on a 30-day verification period now.Published on Aug 14, 2023Updated on Feb 12, 2026416Trading Fee Rules FAQ
Trader A (Maker fee: 0.02%; Taker fee: 0.03%) bought 100 contracts of call options (notional is 1 BTC): If trader A is the taker when order filled, so the Trading fee = Min(0.03% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0003 BTC; If trader A is the maker when order filled, so the Trading fee = Min(0.02% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0002 BTC.Published on Mar 22, 2024Updated on Mar 17, 20261,071What is the New User Full Rebate Program?
Reward Distribution Rewards are distributed daily over 7 days following completion of the First Qualifying Trade. Each day's reward is dispatched at the scheduled daily dispatch time (based on local time or SGT, as configured). Rewards are distributed in equal installments unless otherwise specified herein. Rounding adjustments may be applied on the final day to account for fractional amounts.Published on Mar 16, 2026Updated on Mar 16, 2026How do I use the custom interval feature?
With custom interval, users can: Set personalized time intervals: customize chart intervals beyond predefined options (for example, 2-minute, 7-minute, 45-minute). Improve technical analysis: analyze price movements with more precision by using time intervals that match specific trading strategies. Enhance decision-making: gain better insights into short-term or long-term market trends that might not be visible in standard intervals.Published on Mar 5, 2025Updated on Sep 10, 20255How do I close my account? (web)
Select I understand after checking what'll happen to Your account, Your personal information, and Your orders after closing your account and select Next Read the information about what'll happen after you close your account 7. Review your account assets in Trading, Grow, OKX account balance, Web3 wallet balance (if your wallet is connected to your exchange account), untradable assets, and select Continue 8. Close account after your reconfirmation 9.Published on Aug 22, 2023Updated on Feb 11, 2026454Where do I find limits, fees and processing time details for cash withdrawal?
Weekly limit: The maximum amount you can withdraw over 7 consecutive days. Limit resets on a rolling basis, 7 days after the transaction that reached the limit. Monthly limit: The maximum amount you can withdraw within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit. Maximum withdrawals: The maximum number of withdrawals you can make for a defined period.What is the withdrawal processing time?Published on May 23, 2025Updated on Mar 4, 202634How do I close my account? (app)
Select Continue to close if you still want to close 7. Select I understand after checking what'll happen to Your account, Your personal information and Your orders after closing your account and select Continue Read the information about what'll happen after you close your account 8. Review your account assets in Trading, Grow, OKX account balance, Web3 wallet balance (if your wallet is connected to your exchange account), untradable assets, and select Continue 9.Published on Aug 22, 2023Updated on Feb 11, 2026885Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Note: deposit tag/memo are typically 7–8 digits long. Please refer to the tag/memo number displayed on the deposit page and enter it exactly as shown. For example, you can find both the deposit address and tag/memo on the deposit page in the screenshot below: Deposit page with both deposit address and tagHow do I fill in the tag/memo?Published on Aug 22, 2023Updated on Mar 4, 2026413Where do I find limits, fees and processing time details for cash deposit?
Weekly limit: The maximum amount you can deposit over 7 consecutive days. Limit resets on a rolling basis, 7 days after the transaction that reached the limit. Monthly limit: The maximum amount you can deposit within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit. Maximum Deposit: The maximum number of deposits you can make for a defined period.What is the deposit processing time?Published on May 23, 2025Updated on Feb 12, 202627