Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.

Important Reminder: Starting from April 7, 2025, the keyless wallet service on the extension will be suspended. Users who already use a keyless wallet can continue to manage their wallets and assets normally via the OKX App. Starting from May 23, 2025, the entry for creating a keyless wallet will be removed from both the App and the wallet extension. New users will no longer be able to create a keyless wallet.

How do I check if an email is officially from OKX via EML file? With the increase in phishing attempts where scammers impersonate official OKX email addresses, you may receive emails that appear legitimate but are actually forged.If you are unsure about an email's authenticity, you can verify it through OKX's official channels and by checking its EML file using the steps below:1. Verify the sender's email address Verify the sender's email address on okx.com.

The above steps are also applicable if you'd like to transfer crypto-ERC20 from the ETH wallet to the OKX Web3 wallet.Retrieve it via MetaMask walletApp 1. Import your third-party wallet into MetaMask wallet via private key. Learn more on how to import your account on MetaMask Open MetaMask wallet app, select Import using Secret Recovery Phrase to import your wallet 2. Open your OKX exchange account on your app, and select Assets > Deposit 3.

If your withdrawal was sent to an exchange platform, please contact the exchange’s support team for assistance.Retrieve it via Web3 walletApp 1. Import your third-party wallet into OKX Web3 wallet via seed phrase or private key. Learn more on how to import the wallet on OKX Go to Wallet and select I already have one 2. Open your OKX exchange account, and select Assets > Deposit Opening Deposit page from Assets 3.

If you didn't backup your Share 3's data to your device's cloud and your device is lost, you can't access your assets permanently as you only have Share 1 remaining on your wallet's server.How do I restore my wallet? You can restore your wallet via cloud backup using Share 1 and Share 3 data even if you have lost your device. All the 3 secret codes will be reset to secure your asset and prevent the risk of Share 2 data being leaked. It'll not affect your wallet address or your assets.

A seed phrase (also known as a mnemonic phrase) is a set of randomly generated words, usually consisting of 12 to 24 words, used to back up and restore your wallet. If you lose access to your wallet or forget your wallet password, you can use the seed phrase to restore your wallet and regain access to your assets. Since the seed phrase is derived from the private key, anyone who has access to the seed phrase has full control over the wallet and its assets.

You can find out more on how to create or import an OKX wallet via our web or app: How do I manage my wallet on web How do I manage my wallet on app How do I restore an existing OKX wallet? If you lose access to your wallet or forget your password, restoring your wallet is simple — just make sure you have your seed phrase accessible. Check out our guide on importing and exporting your seed phrase or private keys if you want to learn more.

If you need to reset your trading interface, whether to troubleshoot an issue, clear customizations, or simply start fresh, you can quickly restore it to default settings without any hassle. Resetting your interface can be helpful for restoring default settings or ensuring your trading layout is optimized for your needs.

HMS Core components (Huawei devices only): If you're using a Huawei device, make sure HMS Core is installed and updated to the latest version via AppGallery. After confirming the above, try backing up your wallet again. Visit OKX wallet FAQ or contact our OKX Assistant for further assistance.

If you forgot your OKX account's login password, refer here for more details.2. How do I reset my wallet? You can open your OKX Wallet, and select Menu > Password > Reset wallet. Please note that resetting your wallet means restoring your OKX wallet to its initial state, and wiping out all the seed phrases, private keys, and wallet data. Once the reset is complete, you need to re-enter your seed phrase or private key to access your wallet. Open Menu page3. How do I import a wallet?

Applicant does not now, and will not in the future, maintain or operate any OKX account or subaccount on behalf of any person or entity, or provide access to any OKX account or subaccount to any person or entity, (1) residing in, or registered, organized, incorporated, formed, or established in, the United States or any sanctioned jurisdiction, including Cuba, North Korea, Iran, Syria, Crimea, Donetsk People’s Republic, and Luhansk People’s Republic (each a “Sanctioned Jurisdiction”), (2) having

Their profit-sharing level is Level 2, and their profit-sharing ratio is 10%. Below is an example of how their copy trader's profit-sharing is calculated.

How it works: You bind a wallet to a referral code on Device A You import the same wallet on Device B, and the system automatically prompts you to restore the binding After confirmation, the referral relationship takes effect on Device BDoes uninstalling the app, removing the extension, or clearing cache affect the referral relationship? Yes, it does. However, if the version you used before uninstalling or clearing cache supports multi-device sync, you can restore the binding later.

If you mistakenly unlock the UTXO connected to a valid NFT or inscription, you can select Restore to recover them. However, please be aware that the restored assets can only be used as gas fees, not the inscription fees. This will not affect the inscription on your wallet address.