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P2P featured ad policy (MENA region)
This policy is subject to periodic reviews and updates to ensure its effectiveness and alignment with evolving market dynamics.I'm a diamond merchant and I'd like to be featured? You may reach out to us via p2p@okx.com.Published on Apr 6, 2024Updated on Oct 15, 202521World Cup VIP Exclusive Gift Set FAQ
A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set. VIPs may submit their delivery address, Customization Name and Number on the football Jersey from March 25, 2026 at 12:00PM (UTC+8) to March 31, 2026 at 12:00PM (UTC+8). Notes: Only verified VIP users are eligible. Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set.Published on Dec 19, 2025Updated on Mar 26, 2026304What is the New User Full Rebate Program?
How do I enroll in this New User Full Rebate Program?Published on Mar 16, 2026Updated on Mar 30, 2026How do I explore new tokens?
Explore the latest trends in the cryptocurrency market and explore which cryptocurrencies are currently soaring in price. Top Losers: the top losers page is an essential tool for learning and growth. It allows you to closely monitor the top tokens that have experienced the largest price losses. This feature will help you identify new potential trends. New Tokens: this section provides an overview of newly listed tokens to help you stay informed about the latest token releases.Published on Aug 9, 2024Updated on Nov 17, 2025How do I discover new tokens?
If you want to discover new tokens in the ever-evolving cryptocurrency market, a great starting point is to visit here or navigate to Discover > Opportunities on the platform.What's the Opportunities page and how can I use it to discover new tokens? The page offers a comprehensive overview of the latest tokens available for trading.Published on Aug 9, 2024Updated on Sep 10, 202555OKX Australia - New User Bonus Program
How to participate For new OKX users who create an account through the designated channels (referrals, paid ads, and affiliates) during the Campaign Period, they can complete the task requirements set out in the New User Bonus page within 14 days of account creation to be eligible for the reward(s). Eligible trades Trades made that count towards other rewards or bonuses, or relate to other Campaigns, will not be counted towards this Campaign.Published on Jun 10, 2024Updated on Nov 17, 202568OKX Brazil Affiliates New User Campaign
New affiliated users must complete a single trade in any Tier within 14 days of account registration. New affiliated users must be registered under the OKX Brazil Entity. Trading under Advanced mode; Simple mode; Convert through App, and Spot trading; Express buy/sell with BRL; and Convert through Web is counted. The total Affiliate Rewards will be calculated by multiplying the number of affiliated users who complete a single trade in any Tier by the Reward amount corresponding to its Tier.Published on May 11, 2024Updated on Feb 9, 20261How do I explore new trading opportunities on OKX?
Select the Explore option at the main menu bar Under the Feed section, you'll be able to receive crypto news and updates Select the Feed option to load up the current news update Select Feed and you'll be able to find the latest news and X platform update within the Feed page Read through the latest news update from the FeedHow do I see the latest feed for a specific crypto?Published on Jan 17, 2025Updated on Oct 15, 20253How do I authorize a new device when I log in?
If your first facial recognition attempt fails, please update your app to the latest version before trying again. This will greatly improve the success rate. Facial recognition on a new device must be performed by the account holder. If you are the account holder but facial verification fails, please try the following. Ensure that the OKX app has permission to access your camera and photo gallery. Update the OKX app and restart your device to clear the cache.Published on Aug 31, 2023Updated on Mar 16, 202613,714OKX House FAQ
How often are new items added to OKX House? Our OKX Shop is regularly updated with the latest products and limited-edition items. While there's no fixed schedule, new additions are introduced periodically, so be sure to check the OKX House page frequently for updates.14. Who can I contact for support regarding OKX House? For further assistance, please reach out to OKX Shop customer support via shop@okx.com and we’ll be happy to help.Published on Nov 29, 2024Updated on Mar 2, 202615Why is my deposit/withdrawal suspended?
A hard fork occurs when a newly forked chain is not compatible with the old one, meaning that old nodes will refuse to process blocks generated by the new chain. Blocks that do not adhere to the original protocol will be ignored, and miners will always verify the last block according to the old protocol before mining a new block. If I encounter this situation, what should I do?Published on Aug 31, 2023Updated on Jan 26, 2026980How to avoid deposit of unsupported tokens?
Stay updated As the crypto asset market evolves, new tokens may be added or removed. Check our announcements regularly to stay informed about the latest supported tokens. Note: By following these steps, you can effectively avoid depositing unsupported tokens, ensuring the security of your assets.Published on Oct 16, 2024Updated on Feb 12, 2026382Iceberg strategy FAQs
ask/bid levels changed, existing orders will be canceled and new orders will be placed based on the latest orderbookWhere can I know more about Iceberg bot and other trading bots?Published on Aug 4, 2023Updated on Dec 30, 202515Index components weightage adjustment FAQ
How can I know the latest component weight? To find out the latest component weight, you can always open our OKX Index page and select the index you want to learn more about, and you'll find the component's weight on our index details page (for example, https://www.okx.com/markets/index/btc-usdt). Find the component weightage on our OKX Index page5. What will be updated on API related to index component weights? No changes to current API endpoints and no new endpoints will be added.Published on Dec 14, 2023Updated on Feb 12, 202613DEX Referral FAQ
Example: Current time is May 1st 00:00, your tier is Tier 4 (requires $5M invitee trading volume in one calendar month) Your invitee trading volumes in February, March, April were: 1.2M,1.2M, 1.2M,2.1M, $1.8M. Highest was March with $2.1M, only meeting Tier 3 standard. Starting May 1st, your tier automatically downgrades to Tier 3.Published on Dec 31, 2025Updated on Feb 11, 20262