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How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
What's the anti-money laundering (AML) program questionnaire? The anti-money laundering (AML) program questionnaire is a comprehensive form that asks for detailed information about your institution's compliance practices. The goal is to gather information that helps us assess any potential risks. Why is the anti-money laundering (AML) program questionnaire collected?Published on 12 Dec 2024Updated on 15 Oct 202578World Cup VIP Exclusive Gift Set FAQ
Submit your shipping information on time: Please provide an accurate delivery address before the deadline specified above. If you don't fill in the address information before the deadline or fill in an incorrect address, your gift set will be forfeited and re-shipment will not be available. Estimated delivery time: The gift set will be distributed at the time specified above.Published on 19 Dec 2025Updated on 26 Mar 2026303How do I avoid scams from off-site communication in P2P transactions?
Don't delete any chat messages—they're essential for us to review and investigate your case.What's the anti-phishing code and why it's important? The anti-phishing code is a unique identifier included in all official OKX emails. If it’s missing or doesn’t match your code, the email is likely a scam.Learn more on how you can set it up here.What trading rules should I follow to stay safe in P2P?Published on 11 Sept 2025Updated on 26 Sept 202512How can you protect yourself from a phishing attack?
OKX has launched anti-phishing code function. You can set the anti-phishing code in User Center > Security Center > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.Published on 17 Aug 2023Updated on 3 Mar 20263,685How do I secure my exchange account?
Anti-phishing code An anti-phishing code protects users from email phishing attacks — like those described earlier — by helping them authenticate emails sent by us. Select the Anti-phishing Code option under the Advanced Security section on the Security option and create any code of your choice. Once done, select Get code for SMS verification, enter the received code or the one provided by your authenticator app, and select Confirm to proceed.Published on 12 June 2024Updated on 23 Mar 20261,309How do I complete the required tasks shown in the app?
Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams. Access these tasks through the official app only.Step 2: Select your pending tasks After selecting the banner, you'll be directed to the Security Task Center page showing the actions you need to complete.Published on 3 July 2025Updated on 10 July 202535What's OKX Affiliate Program?
In connection with the DEX commission program and on-chain payments, you warrant that you are solely responsible for ensuring that the external wallet address linked for receiving DEX commissions complies with all applicable Sanctions, Anti-Money Laundering (AML), and Counter-Terrorist Financing (CTF) laws and regulations.Why could I be removed from OKX's Affiliate Program?Published on 27 Sept 2023Updated on 16 Mar 20263,195What's KYC: What to expect and why it matters?
By completing KYC, you help us: Confirm that you are who you say you are Comply with global financial regulations and anti-money laundering (AML) laws Protect your account—and the broader community—against fraud, identity theft, and other misuse Whether you're buying crypto, transferring funds, or accessing advanced features, completing KYC allows smoother and safer access.Do I only need to complete KYC once? Not exactly.Published on 24 June 2025Updated on 15 Jan 202654What can I do if I trigger risk control?
When trading on OKX, the platform's anti-money laundering (AML) risk control system can be triggered due to certain suspicious operations, resulting in restrictions for the user from using certain functions. During the risk control period, please ensure you stay reachable. Check if the email address you linked to your OKX account received an email from OKX. Provide the verification information from the email received.Published on 13 Sept 2023Updated on 26 Jan 20261,771How do I open an SMSF account on OKX?
We comply with all relevant anti-money laundering and counter-terrorism financing (AML/CTF) obligations under Australian law. Please note that OKX isn't licensed to provide financial or legal advice. We recommend consulting a licensed professional for personalized guidance regarding your SMSF or investment decisions.1. How many members can an SMSF have? Up to six members, all of whom must be individual trustees or directors of a corporate trustee.2.Published on 2 July 2025Updated on 3 Dec 2025Self-Managed Super Fund (SMSF) FAQ
We comply with all relevant anti-money laundering and counter-terrorism financing (AML/CTF) obligations under Australian law. Please note that OKX isn't licensed to provide financial or legal advice. We recommend consulting a licensed professional for personalized guidance regarding your SMSF or investment decisions.Crypto & SMSFs FAQ1. Can I use my personal crypto account for SMSF investing?Published on 2 July 2025Updated on 3 Dec 2025How to transfer crypto from Coinbase to OKX?
As fully compliant crypto-exchange OKX follows all regulations regarding the Travel Rule, which ensures compliance with anti-money laundering (AML) and counter-terrorist financing (CTF) laws. Before initiating a transfer from Coinbase to OKX, make sure both your accounts have been verified and make sure the details you provide match your verified account information on OKX to avoid issues. If you want to transfer crypto from Coinbase to your OKX wallet read further.Published on 19 June 2025Updated on 26 June 20256
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