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What attestation do we need to agree to when verifying as an institutional customer?
Applicant has conducted, and will conduct at all times hereafter, reasonable due diligence with respect to its activities and operations sufficient to support any Application Documentation provided by Applicant and the statements made herein.Published on 5 Feb 2024Updated on 8 Oct 2025131Beneficial Ownership FAQ
The word “ultimately” is important because, in some cases, a person indirectly associated with an institution may still be considered its beneficial owner through a chain of ownership or control. For example, the owner of an institution’s parent company could be deemed the institution’s beneficial owner, depending on the organizational structure between the institution and its parent.Why does OKX need to know my institution’s ownership structure?Published on 10 Oct 2024Updated on 1 Dec 20256How do I select the correct network for my crypto withdrawals and deposits?
Each chain uses its own cryptography, which means each chain speaks its own "language". For most cryptocurrencies, OKX will automatically select the correct network, but for some, you'll be given the option to choose from a number of different network options. For those assets that prompt you to select a network, you must select the correct network. Selecting the wrong network could mean losing your funds.Published on 22 Aug 2023Updated on 5 Jan 202621,335What onboarding information is required for the non-profit organization (NPO)?
These persons govern and oversee the NPO, and are responsible for its high-level strategy, operations, and accountability. Donors: Persons or institutions that provide financial contributions (donations) to the NPO supporting its mission and activities without expecting any gain in return. Authorized users: Persons who have access to and can operate your institution’s OKX account.What'll an NPO need to consider for the onboarding process?Published on 13 Oct 2023Updated on 12 Feb 202671What onboarding information is required for a family office?
Provide organizational documentation Provide organizational documentation that regulates and binds the family office and establishes its control and management structure.Published on 13 Oct 2023Updated on 12 Feb 202667What onboarding information is required for a Publicly Traded Company?
These persons govern and oversee the publicly traded company, and are responsible for its high-level strategy, operations, and accountability. Ultimate beneficial owners: Persons who ultimately own and/or who exercise ultimate control over the publicly traded company. “Ultimately owns” and “ultimate effective control” refer to situations in which ownership/control is exercised through a chain of ownership or by means of control other than direct control.Published on 13 Oct 2023Updated on 12 Feb 202676What onboarding information is required for a privately owned financial institution?
Provide organizational documentation Provide organizational documentation that regulates and binds the privately owned financial institution and establishes its control and management structure. Provide identifying information Provide identifying information for the privately owned financial institution, such as your institution’s legal full name, registration address, principal place of business, institution type, and industry, among other pertinent and verifiable data.Published on 13 Oct 2023Updated on 27 Sept 2025128Understanding OKX's Security Fund
This article explains the Security Fund's purpose, structure, funding mechanism, and outlines critical disclaimers regarding its operation.1. What's the Security Fund? The Security Fund is a segregated pool of assets, established and fully owned by OKX.Published on 25 Mar 2026Updated on 25 Mar 2026OKX P2P verified merchant service agreement
The affected party will notify the other party in writing within five (5) days after the beginning of any such cause that would affect its performance.Published on 15 Sept 2023Updated on 28 Jan 2026707Why can't I join or claim rewards from a campaign?
You can continue to: Trade Deposit and withdraw assets Join other eligible campaigns via Campaign Center Each campaign has its own review process, so being restricted from one doesn't always affect your access to others.Will I still have a chance to join other campaigns since I’m unable to join the current campaign? The system reviews eligibility based on each campaign's rules and risk control mechanisms.Published on 10 June 2025Updated on 19 Mar 202614,185How do I use Trading bonus?
Other modes need to be switched to spot and futures mode before activation.How do I view its history? After successful activation, the funds of the activated trading bonus voucher will be automatically transferred to your trading account. On the app: enter Assets > Trading account > History On the web: select My Assets > Order Center > Trading account historyHow do I view its balance?Published on 8 Mar 2024Updated on 19 Mar 20261,129What onboarding information is required for the government-owned enterprise?
Provide organizational documentation Provide organizational documentation that regulates and binds the government-owned enterprise and establishes its control and management structure.Published on 13 Oct 2023Updated on 19 Mar 202661TradingView Subscription Codes – Terms and Conditions
After the initial discounted or free period, the TradingView subscription will automatically renew at its regular, non-discounted price. Users are responsible for managing their TradingView subscription and renewal settings directly with TradingView. The applicability of coupon codes, including any geographical restrictions, is determined by TradingView. Users are responsible for ensuring the code is valid in their region.Published on 23 July 2025Updated on 9 Sept 20253What onboarding information is required for a privately owned company?
Provide organizational documentation Provide organizational documentation that regulates and binds the privately owned company and establishes its control and management structure.Published on 13 Oct 2023Updated on 12 Feb 2026277How do I enable allowlist? (web)
When an address is verified for 30 days, withdrawals have to be made within 30 days to maintain its verified status. If no withdrawal is made, its verification will expire and future withdrawals to this address will require security verification. If a withdrawal is made, the expiry date will be extended to 30 days after the latest withdrawal date.Published on 14 Aug 2023Updated on 12 Feb 2026416