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Passkey FAQ
To resolve this, please update your iPhone to the latest version of iOS. Once updated, you'll be able to complete the verification process smoothly.2. How do I log in with passkey if I've switched to a new iPhone? If you've changed devices, you can still log in by scanning the QR code using a device that supports iOS 18 or above, or any other compatible device. When setting up a new passkey, we recommend keeping your old device nearby.Published on Mar 19, 2025Updated on Mar 4, 2026116How do I create passkeys? (app)
If you want to create your passkey on a different device, select Other Options Select iPhone, iPad, or Android device Select iPhone, iPad, or Android device to create a passkey with other mobile devices Use the other device to scan the QR code and complete the authentication Select Security key (only available on iOS devices) Select Security key to create a passkey with your external security key Insert your security key and follow the instructions to create your passkeyVerify with passkey Here'sPublished on Aug 16, 2023Updated on Mar 16, 202612,740Pay passkey setup FAQ
This is most common on iPhones without the Passwords app installed or Android devices where Google Password Manager is disabled. For other Pay passkey-related matters, visit here.FAQ (iOS version)Do I need the Apple “Passwords” app? Yes. iOS uses the Passwords app to manage passkeys. If it’s missing or disabled, Pay can't create a passkey.How do I check if the Passwords app is installed? Swipe down on the Home Screen > Search for “Passwords”.Published on Dec 18, 2025Updated on Jan 2, 2026
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