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How do I download my BR Tax return?
How can I obtain a copy of my Declaração do Imposto de Renda?Published on Nov 19, 2025Updated on Nov 21, 20254OKX x McLaren: Digital Collectibles FAQs
Las Vegas will have the same drop timings as all other drops despite having a different racing schedule. If you do not claim a digital collectible in this window, you can purchase it on our secondary marketplace instead.What are the benefits of claiming Race Rewind digital collectibles? The Race Rewind collection offers 24 digital collectibles, one for each Formula 1® race in 2024. Collectibles come in three types: Classic, Rare, and Ultra-Rare.Published on Jun 5, 2024Updated on Sep 8, 20256OKX DEX User Guide (Web)
Alternatively, click Swap at the top of the web page to perform a token swap or initiate a Bridge transaction.How do I use Swap & Bridge? Currently, OKX DEX supports trading crypto on 26 chains and cross-chain swaps on 17 chains.Swap In From, select the amount of tokens you wish to swap from; In To, select the amount the tokens you wish to swap into.Published on Aug 25, 2023Updated on Feb 12, 20261,013How do I make a withdrawal? (web)
When depositing or withdrawing crypto, make sure the network used matches the network of the destination; otherwise, your assets may be lost. After you submit a withdrawal request, it will go through 4 statuses: Withdrawal Requested, Pending, Withdrawing, Completed. When the withdrawal details page shows Completed, it means the assets have left the platform. You will need to contact the support...Published on Aug 22, 2023Updated on Feb 24, 20261,557How do I create passkeys? (web)
Select Enable passkeys and complete the security verification 6.Published on Aug 16, 2023Updated on Jan 29, 20264,244How do I enable allowlist? (web)
Select the checkbox if you'd like to save the address as verified address to skip future verification and Save to continue making your withdrawal Add new address and save as verified address 6. In the Address book, you can enable the Allowlist only or enable the New address withdrawal lock at the same time Enable allowlist in your address book Note: When the Allowlist is enabled, you can only withdraw funds to addresses in the address book.Published on Aug 14, 2023Updated on Feb 12, 2026416How do I make a deposit? (web)
What is a deposit? A deposit refers to transferring crypto from another exchange or platform to your OKX account. It is similar to a bank transfer. For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. When making a deposit, all cryptos require a deposit address. Some crypto also require an...Published on Aug 13, 2023Updated on Jan 26, 20267,532How can I troubleshoot web or app issues?
If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage. Select Clear Cache first. If issues persist, select Clear Data (this logs you out but fixes many deep bugs).For iOS There’s no...Published on Feb 11, 2026Updated on Mar 4, 20265How do I close my account? (web)
Select Continue to close if you still want to close 6. Select I understand after checking what'll happen to Your account, Your personal information, and Your orders after closing your account and select Next Read the information about what'll happen after you close your account 7. Review your account assets in Trading, Grow, OKX account balance, Web3 wallet balance (if your wallet is connected to your exchange account), untradable assets, and select Continue 8.Published on Aug 22, 2023Updated on Feb 11, 2026454How do I freeze my account? (web)
Self-service tool For quick access, click the button below: Once you freeze your account, you won't be able to log in or register using the same email/phone/personal identity information. However, if you decide to unfreeze the account, you can unfreeze it at anytime by logging into your OKX app and completing a security check.Getting started Log in to your account at okx.com and go to the...Published on Aug 22, 2023Updated on Jan 28, 2026398How do I manage my wallet? (web)
Using a seed phrase to create an on-chain identity, users can secure and conveniently manage their assets on various networks, such as Bitcoin and Ethereum etc, across multiple platforms (iOS, Android, and web extension), and also supports multi-seed phrase import and derivation of addresses. Currently, OKX Web3 Wallet supports 80+ networks, including Bitcoin, Ethereum, Solana, BSC, Polygon, Avalanche, Tron, Arbitrum etc.Published on Aug 22, 2023Updated on Feb 21, 2026887How do I check the number of block confirmations? (web)
What are block confirmations and the number of block confirmations? Block confirmation is an act in that miners add your transaction into blocks (i.e., data blocks) on the blockchain when you deposit or withdraw. It is important as it makes sure the transaction is difficult to alter. When you've made a deposit, your deposit will be processed and verified by the miners. Once your deposit is...Published on Aug 22, 2023Updated on Feb 12, 2026136What's the Global Trading account for Brazilian users?
Our Brazilian users now have the option to open a Global Trading account, an offshore account based in El Salvador, while keeping the same OKX login (1 login – 2 accounts). This dual account setup gives users more flexibility: your regular Brazil account is still available, but the Global Trading account allows you to trade and access advanced trading products that aren’t offered in Brazil. It’s important to note that this account is optional, not mandatory.Published on Nov 25, 2025Updated on Dec 9, 20259How do I set up the Global Trading account?
This account can be accessed with the same login credentials you already use — meaning you’ll have one login and two accounts: Your Brazil (BR) account Your Global Trading account (under OKX El Salvador)Do I need to open a Global Trading account? No, opening a Global Trading account is optional.Published on Nov 25, 2025Updated on Dec 9, 202511How do I manage my assets in my OKX wallet? (web)
Connect your OKX wallet to the web to view the summary of your tokenInstall OKX Wallet Web Extension You can download the extension from Google Chrome Webstore. Select Connect wallet to start.Deposit your OKX walletMethod 1: Copy the wallet address 1.Published on Aug 22, 2023Updated on Mar 3, 2026416