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How do I use the custom formula feature?
Formula from the list of options Select Custom Formula from the Advanced option Enter your formula using mathematical operators For instance, you would like to compare SOL’s performance to BTC using SOL/BTC, or evaluate the stronger pair by calculating SOL/BTC – ETH/BTC You can create a formula using up to 10 pairs with +, -, /, and * operations Once a formula is created, the chart dynamically updates with candles that reflect the calculated values in real timeHow does the custom formula feature help mePublished on Mar 5, 2025Updated on Sep 10, 20253How do I use the custom interval feature?
to the Trading page Hover on the arrow besides the Candles option, and select the interval selector above the trading chart Scroll down and select Custom interval from the available options Select Custom Interval within the list of interval periods available Enter your preferred time interval (for example, 3 minutes, 12 hours, or any custom setting) Fill in the custom time interval as you wish Confirm your selection, and the chart will adjust accordinglyHow does the custom interval feature help mePublished on Mar 5, 2025Updated on Sep 10, 20255What's the current status of the temporary account security measure?
Changing linked mobile number Changing linked email Changing Google Authenticator Change password regardless of if a new device is involvedWhat type of account activities will be restricted for me?Published on Jul 4, 2024Updated on Aug 28, 2025155My phone isn't working, what should I do?
Start logging in and select Switch verification method (in the app) or Call me instead (on the web). You'll then be able to log in with voice, email, or authenticator app code depending on the platform. Switching verification method in the app Switching verification method on the webI want to reset my phone number You can reset your phone number completely, both in your OKX account and on the login page. To do this, follow this guide: How do I reset Two-factor authentication (2FA)?Published on Aug 1, 2024Updated on Jan 27, 20267How do I use the Futures Analysis tool?
What's the Futures Analysis tool, and how does it work for me? Regardless of your trading experience, documenting your trades and understanding your trading performance is the first step in becoming a better trader. The futures analysis tool allows traders to quickly and easily evaluate your historical trading performance. With this tool, you'll be able to track your trades in a calendar view, profitability by ticker and see detailed trading related metrics.Published on May 3, 2024Updated on Feb 12, 202679P2P sell crypto FAQ
What happens if the buyer keeps reminding me to release crypto? Before selecting Received, check your receiving account (e.g. bank account) to confirm that the funds have been received. Don't release the crypto if you haven’t received the payment. Reach out to the buyer first.8. How can I cancel a sell order on OKX P2P Trading? If you haven't received the money and the buyer doesn't contact you or respond within a reasonable timeframe, you can raise an appeal.9.Published on Sep 1, 2023Updated on Mar 3, 20261,108Affiliate FAQ
What are the common reasons my invitees fail to establish a binding affiliate relationship with me? The common reasons include: They entered the wrong invitation code during registration, preventing the establishment of the invitation relationship. They completed registration through a paid advertisement channel, which does not allow for the binding of the invitation relationship with you.Published on Dec 4, 2024Updated on Mar 18, 2026719What's KYC: What to expect and why it matters?
What's KYC and why is it necessary for me to complete it? KYC, or Know Your Customer, is a regulatory and security process that financial institutions use to verify the identity of their users. It’s a key step in maintaining a safe, transparent, and legally compliant platform for everyone.Published on Jun 24, 2025Updated on Jan 15, 202651What are the cryptoassets that are listed on OKX in the European Economic Area (EEA)?
MERL BLUR TON 1INCH DGB FLUID SAFE CORE ENS GRT DOGE PARTI PRCL FLR POLYDOGE T EGLD NAVX MEW GEAR IMX API3 ELF PI WIF FLOKI GODS FIL ETC KAITO TNSR OAS ELON NEAR ETH IP ZEUS APT GALA GHST GAS BERA W CITY DYDX SOL GLM ANIME VENOM ARG ILV FLM HBAR S ZKJ MENGO AGLD AVAX ICX TRUMP ETHFI POR ERN UNI IOST NC AEVO ETHW SLP WBTC IOTA DUCK STRK SWEAT BABYDOGE MLN KAIA AIXBT ZETA LDO OMI NMR KNC SONIC JUP OP CLV AUCTION LEO BIO ICE LUNA YGG KSM LINK PENGU BONK GMT AXS SUSHI LRC GOAT JTO BORA CFG UMA LSK MEPublished on Mar 11, 2024Updated on Nov 17, 202594A beginner's guide to identity verification
Can I verify my address using a letter or package that was sent to me? No. To verify your address, you must use a supported document as listed in the answer above.11. I don't know how much I plan to deposit. Can I change my estimated amount later? No. We are collecting your estimated amount as a reference point and we understand that your use of the platform may change later.12. How do I check my identity verification information?Published on Sep 25, 2023Updated on Mar 16, 20266,447What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
By using Futures DCA, traders can take advantage of the Martingale strategy while minimizing potential losses.What are the risks to me? While the Martingale strategy can be a profitable way to trade, it's considered a risky trading strategy. There are three types of risks: risks related to market conditions, risks related to high leverage, and risk of liquidation.Published on Apr 3, 2024Updated on Jan 28, 202681How do I manually set up spot grid trading bots?
Selecting Stop will exit your spot grid positions Check the details of your trade and select Stop to exit itHow many grids are available for me to use? Previously, only up to 300 grids were supported.Published on Jun 6, 2024Updated on Nov 17, 2025202How do I start trading cryptocurrency on OKX with Smart Trading?
Learn more about Signal trading here.How do I decide which Smart Trading product is best for me? Whether you're a crypto newbie dipping your toes into the market for the first time or a seasoned trader looking to optimize your strategies, Smart Trading has something for everyone.Published on Apr 7, 2024Updated on Oct 15, 202571How do I manually set up spot grid trading bots?
Selecting Stop in the extended options will stop the bot Select your open positions in the Ongoing tab and select More Once the More menu loads up, select Stop to exit itHow many grids are available for me to use? Previously, only up to 300 grids were supported. Now you can set up to 500 grids.What's the Edit Parameters feature and why should I use it? Edit Parameters feature is designed to give users greater flexibility and control.Published on Sep 4, 2025Updated on Feb 24, 2026Travel Rule FAQ (EEA region)
Starting 30 December 2024, we’ll need to collect additional information for certain crypto transactions for customers in the European Economic Area (EEA) region.How does the Travel Rule affect me? The Travel Rule applies to all crypto deposits and withdrawals. Select Submit to continue Travel Rule verification When you make a withdrawal or receive a deposit, you’ll need to specify whether the transfer involves a private wallet or a crypto exchange account.Published on Dec 17, 2024Updated on Mar 16, 2026627