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How do I migrate my email address or phone number to another account? (web)
Example: if you've an unverified account (Account A) and a verified account (Account B), you can migrate Account A into B. After migration, Account A will be closed and account B will remain as the primary account. This function is only applicable when: You want to update your current phone number or email address, but the new phone number or email address is linked to another account. You want to link a new phone number or email address, but it's linked to another account.Published on Aug 22, 2023Updated on Mar 28, 2026384How do I make a deposit? (web)
For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. You are required to complete identity verification in order to make deposit. When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same.Published on Aug 13, 2023Updated on Mar 27, 20267,547How do I use the Taker buy/sell volume indicator?
When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the Taker buy/sell volume Select Taker B/S indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.Published on May 16, 2024Updated on Sep 10, 202529Why hasn't my withdrawal arrived in the account?
Select the withdrawal network which is supported by the corresponding platform in the Withdrawal network field For example, you'd like to withdraw crypto from us to Platform B. You've selected the OEC chain in our platform, but Platform B only supports the ERC20 chain. This can lead to withdrawal failure.Published on Aug 22, 2023Updated on Mar 29, 202620,606How do I unlock my deposit when the Travel Rule additional verification is required?
channel name in the Exchange platform field Select I'm the sender checkbox and your legal name will auto-display in the First name and Last name field, then select Submit Fill in all the necessary sender's information Under certain circumstances, you're required to select your country or region of residence in the Country/region field Once your additional verification is successful, your deposit will be unlocked Once your deposit is unlocked, you can convert it into your desired cryptocurrencies3. b)Published on Apr 29, 2024Updated on Dec 31, 20251How do I register an account on OKX?
Example use case: A user might be a citizen of Country A but living in Country B. What determines their eligibility to use our platform is Country B (residence) and whether we support operations under the legal entity for that jurisdiction — not just their citizenship status.How do I sign up using a referral code? You can sign up using either: a referral link shared by a friend, or a referral code entered during registration.Published on May 23, 2024Updated on Mar 3, 202627,060What attestation do we need to agree to when verifying as an institutional customer?
Applicant has read, understands, and agrees to be bound by OKX’s Terms of Service (hereinafter the “Terms”), and any modification or amendment thereto for as long as it uses the Services (as defined in the Terms); B. any information and/or documentation provided in connection with its application to open or maintain an account or subaccount on OKX (collectively, the “Application Documentation”) by Applicant previously or herewith is true, accurate, correct, and complete; C. any Application DocumentationPublished on Feb 5, 2024Updated on Oct 8, 2025131Formal Complaint Handling Process
However, if you wish to file a formal complaint you may do so either: (a) Via the OKX online complaints form (b) By submitting the complaints form (available in all 24 Official EU Languages) to the email complaints.eu@okx.com. (c) By downloading and sending the complaints form by registered post to will be using this: Piazzetta Business Plaza, Office Number 4, Floor 2, Ghar il-Lembi Tas-Sliema, Malta.Published on Jan 23, 2025Updated on Mar 26, 202617OKX x McLaren NFT Sweepstakes Terms & Conditions
General Conditions: In the event that the operation, security, or administration of the Sweepstakes is impaired in any way, OKX may, in its sole discretion, either: (a) suspend the Sweepstakes to address the impairment and then resume the Sweepstakes; or (b) award the prizes at random from among the eligible entries received up to the time of the impairment.Published on Apr 25, 2024Updated on Sep 8, 2025607Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
For example: If a user's BTC token balance is A, its BTC equity is A and BTC debt is 0 If a user's ETH token balance is -B, its corresponding equity is 0 and the debt is B Next, we build a Merkle tree with these account values as leaves. The root of the tree acts as a single value representing all user balances. Each user can prove their account is part of this tree by using a Merkle Path that shows how their account connects to the root.Published on Oct 21, 2024Updated on Feb 11, 202691How do I get started with OKX Trade?
It works in finding the best route for bridging Token X on Chain A to Token Y on Chain B. It finds multiple bridging routes via supported DEXes & bridges, considering any swaps that may be needed before/after bridging.3. What's DEX? A Decentralized Exchange (DEX) refers to a blockchain-based exchange.Published on Jul 26, 2022Updated on Feb 5, 202675Forced Loan Repayment, Credit Line Liquidation and Risk Unit Terms and Conditions
Thereafter, 0.2 ETH is transferred from sub-account B to OKX, in order to repay the loan up to the IMR of that sub-account. The 0.2 ETH is converted to USDT and then to BTC. Assume this results in 0.05 BTC. The residual liability is 4.75 BTC. 4. Given that 4.75 BTC of liability remains, forced liquidation based on the unified account liquidation rules would now occur.Published on Mar 12, 2025Updated on Dec 9, 202530Crypto Tax Reporting (DAC8) FAQ
Isikukood (IK) Digits: 11-digit Format: XYYMMDDZZZQ Found on: Estonian ID card or passport Tax documents Healthcare and social security records Official correspondence • https://www.oecd.org/content/dam/oecd/en/topics/policy-issue-focus/aeoi/estonia-tin.pdf • https://www.emta.ee/et/kontaktid-ja-ametist Finland Personal Identity Code; Finnish henkilötunnus (HETU) For individuals, it consists of 11 characters: - 6 digits - 1 character which can be + (plus), - (minus) or the letters Y, X, W, V, U, A, B,Published on Feb 23, 2026Updated on Mar 16, 20263
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