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Terms and Conditions The campaign (the “Campaign”) shall commence from 3 August 2023 09:00, EST to 14 August 2023, 10:30 EST. Eligible users for the reward are: New users who do not have an OKX account. Completed Identity Verification. Check your status here. Click on the "Join" button and joined successfully. Users who are eligible will successfully be given a "Ticket" to the reward which will be released during "Launch" which shall commence from 14 August 2023 10:30 EST.Published on Sep 25, 2023Updated on Aug 28, 202512Guide to ID and selfie photos for identity verification
The photos of your ID should also show all corners of the ID card or document. Usually, you'll be required to upload both the photo side and the back side of your ID, as shown in the examples below. Photo side of ID Back side of IDWhat if there's no back side to my ID? Certain identity cards or documents don't have back sides, such as passports. During a verification process, you can just upload the photo side or photo page if required.Published on Oct 13, 2023Updated on Jan 28, 202613,291What's Satoshi test and how do I complete it?
Satoshi Test Pros and Cons are as below: Pros Cons Reliable method for confirming control over a private address. Multiple criteria are required for a successful test. Supports most networks. (BTC Lightning is unsupported) Involves network fees borne by the user. How do I verify my address with the Satoshi test?Entering the Satoshi test flow During your withdrawal process, you may be prompted to specify the destination of your funds.Published on May 28, 2024Updated on Feb 17, 202659Affiliate FAQ
Why does the person I invited through OKX Affiliate Program show as 'Invalid'? Generally, when your invitee is recalled by another channel, it'll appear as "Invalid" from your perspective. Alternatively, if certain settings determine that the rebate relationship between you and your invitee is invalid, the status will also show as "Invalid." You can select on "Invalid" to learn more about the reason.2.Published on Dec 4, 2024Updated on Mar 19, 2026720Passkey FAQ
To resolve this, please update your iPhone to the latest version of iOS. Once updated, you'll be able to complete the verification process smoothly.2. How do I log in with passkey if I've switched to a new iPhone? If you've changed devices, you can still log in by scanning the QR code using a device that supports iOS 18 or above, or any other compatible device. When setting up a new passkey, we recommend keeping your old device nearby.Published on Mar 19, 2025Updated on Mar 4, 2026116A beginner's guide to identity verification
14. How can I change my name/identity verification information? Due to security reasons, changes to identity verification information cannot be made directly through the app or website. Please contact customer support for assistance with your request. Note: Only one ID can be registered for one account. Please contact customer support with your ID number if you are unsure about which account is connected to your ID.Published on Sep 25, 2023Updated on Mar 23, 20266,448How do I sell crypto?
You can immediately sell your crypto assets into cash or convert them, all in one place.Getting started Open your OKX App OKX pro mode: select Buy crypto from homepage > Sell OKX pro mode: Opening Buy crypto and toggle to Sell OKX lite mode: Select Trade > Sell OKX lite mode: select trade > Sell from homepage Select the crypto you would like to sell Enter the amount and Select payment method Select your preferred payment method from available options, such as P2P Express and other third-party channelsPublished on Aug 10, 2023Updated on Mar 24, 20262,228What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
The 7-day max drawdown rate of the futures DCA (Martingale) strategy = absolute value of the max drawdown / highest net value.8. Why is the estimated liquidation price higher or lower than the order price for additional positions? The estimated liquidation price assumes that the initial order and all safety orders are filled one by one. After each assumed fill, the system recalculates the liquidation price.Published on Apr 3, 2024Updated on Jan 28, 202681How do I manually set up spot grid trading bots?
This option may be useful if the asset price increases or decreases beyond the range you set, and they essentially exit your position either in profit or to limit further price fluctuations Enter your SL/TP levels, check the trade details and select Confirm to deploy the spot grid trading bot You can check your open positions in the Bots tab on the main trading dashboard. Selecting Bot will show additional information about trade, including open orders and trade history.Published on Jun 6, 2024Updated on Nov 17, 2025203What is VIP Loan?
In the event that borrowers do not choose to include their main account in the Risk Unit, they may choose to treat a sub-account as the delegated main account where the Creditline / VIP Loan service are provided. Each of the main / sub-accounts can only be part of one Risk Unit. In the absence of a selection of Risk Unit composition, the Main and all eligible sub-accounts are selected to form the Risk Unit.Published on Dec 16, 2025Updated on Jan 29, 2026How do I manually set up spot grid trading bots?
Enter your SL/TP levels, check the trade details and select Confirm to deploy the spot grid trading bot You can check your open positions in the Bots tab on the main trading dashboard. Clicking on the Bot will show additional information about trade, including open orders and trade history.Published on Sep 4, 2025Updated on Feb 24, 2026How do I buy crypto with Apple Pay?
You can now use Apple Pay to buy crypto instantly on our platform—directly from your iPhone or other supported Apple devices. This feature is currently available only to Australia, European Union (EU) and United Arab Emirates (UAE) residents who have completed account verification. Please note that access also depends on the device and country supported by Apple Pay, and may differ from your verified country of residence with us.Published on Jul 2, 2025Updated on Mar 2, 20265How do I authorize a new device when I log in?
Do not cover the camera and perform the verification in a well-lit environment. If your first facial recognition attempt fails, please update your app to the latest version before trying again. This will greatly improve the success rate. Facial recognition on a new device must be performed by the account holder. If you are the account holder but facial verification fails, please try the following. Ensure that the OKX app has permission to access your camera and photo gallery.Published on Aug 31, 2023Updated on Mar 16, 202613,691How do I create passkeys? (app)
If you want to create your passkey on a different device, select Other Options Select iPhone, iPad, or Android device Select iPhone, iPad, or Android device to create a passkey with other mobile devices Use the other device to scan the QR code and complete the authentication Select Security key (only available on iOS devices) Select Security key to create a passkey with your external security key Insert your security key and follow the instructions to create your passkeyVerify with passkey Here'sPublished on Aug 16, 2023Updated on Mar 24, 202612,812How do I explore new trading opportunities on OKX?
Everything on the feed will automatically show up in your native language. OKX Feed is also a feature that's capable of helping you to look into social sentiment and research for new trading opportunities. Learn how you can explore new trading opportunities on OKX Feed as below:How do I see the latest feed of all cryptos?Published on Jan 17, 2025Updated on Oct 15, 20253