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OKX is going to delist several spot trading pairs
In order to maintain a robust spot trading environment, we constantly monitor the performance of all listed projects and review their listing qualifications on a regular basis. Based on feedback from users and the OKX Token Delisting / Hiding Guideline, we will be delisting several projects that do not fulfill our listing criteria. The affected projects are as follows: RACA/USDC; XCH/USDC;...Published on 28 Apr 2023Updated on 17 Nov 2025AnnouncementsOKX is going to delist several margin trading pairs
In order to improve market liquidity and improve the overall user experience, OKX will delist several low-liquidity margin trading pairs. The details are as follows: Margin trading OKX will: Margin trading pairs Cease borrowing feature Delisting time ALPHA-USDT April 11, 2023, 06:00 AM UTC April 18, 2023, 03:00 AM UTC BAT-BTC April 18, 2023, 06:00 AM UTC ENJ-BTC April 18, 2023, 07:00 AM UTC...Published on 6 Apr 2023Updated on 17 Nov 2025AnnouncementsHow do I identify OKX official accounts?
to learn more.Website Go to the website and copy the website link. Go to our channel verification to verify the page link. You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.Facebook Go to Facebook page, copy the Facebook page link. Copy the Facebook page link Go to our channel verification to verify the page link.Published on 11 Aug 2023Updated on 26 Jan 2026FAQ5,362How do I modify my collection's information on the EVM network?
You can modify the information of your collection in the EVM network as follows: Go to Wallet and connect your OKX wallet, then go to Dashboard > NFTs. Select More and follow by Created to view your collection. Alternatively, you can go to Marketplace > NFT > NFT studio and select My creation.Published on 7 Jun 2024Updated on 23 Oct 2025FAQ38Why is my account restricted and what should I do?
If there are unfilled orders or take-profit / stop-loss orders in your account, we also recommend monitoring them regularly and managing or canceling them according to your preferences.Close Positions Individually On the App Go to Trade page > Positions & Assets > select Close Position and set the price. Go to Positions & Assets to choose the position you wish to close Select Close to close the position On the Web Go to Trade page > Current Positions > select Close Position and set the price.Published on 27 Feb 2026Updated on 16 Mar 2026FAQ30FIL, DOT, and ARB now available on Dual Investment
How to subscribe on the OKX App: Step 1: Go to Grow > Earn > Structured Products > Dual Investment Step 2: Select FIL, DOT, or ARB. Step 3: Select "Buy low" or "Sell high" and select one of the available products. Step 4: Enter an amount higher than the minimum subscription amount. Go to the table below to see the minimum subscription amount for each crypto.Published on 27 Apr 2023Updated on 17 Nov 2025AnnouncementsHow to fix passkey error 50162 on Android devices
To delete the same passkey in Google Password Manager, please go to the Google Play Store app. Select your profile icon and sign in to your Google account. Select your profile icon Go to your Google Account Go to Security and sign-in. Go to Security & sign-in Open Google Password Manager. Go to Google Password Manager Find the passkey for OKX and delete it.Published on 8 Dec 2025Updated on 26 Dec 2025FAQ1,238How do I transfer/deposit crypto with my sub-accounts?
After switching to your standard sub-account, you can go to Assets > My Assets > Overview > Deposit on the web to obtain your sub-account's deposit information. Alternatively, you can select Profile > Deposit to view your sub-account's deposit information. Open the deposit page in your standard sub-account on the web If you're accessing from our app, switch to your preferred sub-account at Menu > Profile and settings > Profile > Switch accounts, then go to Assets, and select Deposit.Published on 22 Aug 2023Updated on 18 Mar 2026FAQ7,247How do I buy and sell crypto with a third party?
On the App Open your OKX App, then select Trade (double tap) > Buy and sell Double tap Trade to view trading options Go to Buy or Sell, then select the fiat currency and cryptocurrency you wish to transact.Published on 5 Sept 2023Updated on 19 Mar 2026FAQ673Step by Step Guide to Managed Trading Sub-accounts
The default setting for auto-unbinding is disabled.Manual unbinding Go to the [Sub-account] page and select [Client Accounts] 2. Select [Binding] - [Unbind] then follow the instructions to finish the unbinding process Auto unbinding Go to the [Sub-account] page and select [Client Accounts] 2. Go to [Action] - [Managed trading sub-account settings] 3. Select [Manage unbinding] and enable auto-unbindingPublished on 21 Mar 2023Updated on 23 Apr 2025Product documentationHow do I join a video call with customer support?
On the webI can login to my OKX account Log into your OKX account and go to My tickets page Select the Join video call under your Active tickets to join the video call Join video call from your active ticketsI can't login to my OKX account Go to your email and join the video call queue when you're ready. Note: If you have previously scheduled a video call session, you may follow the steps below to join.Published on 26 Aug 2025Updated on 26 Mar 2026FAQ46How do I kickstart my journey with DApps?
Tick to agree to the Risk warning Select Go to DeDust to proceed to the official website of the DApp. From there, you can follow their instructions to begin your DApp experience! Select Go to DeDust to proceedOn the web Connect to your wallet here Note: for the new user, refer here to create your own OKX Wallet. Select Wallet to enter the wallet page On the wallet homepage, use the search bar in the upper-right corner to search for a specific DApp by name, address, or keyword.Published on 20 Oct 2022Updated on 27 Feb 2026FAQ119What is sub-account?
Login to your main account at okx.com and go to Sub-accounts Toggle on the Switchable option to switch between your sub-accounts and main account Toggle on the switchable option on the sub-account that you want log in Select Switch on the sub-account that you would like to log in to. Alternatively, you can go to Profile > Switch account, and select the sub-account you want to log in.Published on 22 Aug 2023Updated on 4 Mar 2026FAQ1,823How do I change my email?
Self-service tool For quick access, click the button below:On the app Open the OKX app, and go to User Center Open User Center page Select Profile and Settings, go to Security, and select Email under the Authentication methods section Select Change email address Enter your email address in the New email address field Select Send code in both the Verify new email address and Verify current email address fields. We'll send a 6-digit verification code to both your new and current email.Published on 6 Sept 2023Updated on 9 Feb 2026FAQ4,050How do I import a wallet from Trust Wallet to OKX Web3 wallet?
Open your Trust Wallet app, go to Settings Select Settings on Trustwallet homepage Select Wallets and select the wallet you'd like to import to OKX Web3 wallet Select More and go to Manual to get your secret phrase Select More to get your secret phraseHow do I import the secret phrase I got from Trust Wallet to OKX Web3 wallet?Published on 29 Nov 2023Updated on 12 Sept 2025FAQ91