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Removing emojis from your P2P nicknames
We’ll remove emojis from your nicknames for you. Regards, OKX team July 19, 2023 (UTC)Published on 19 Jul 2023Updated on 17 Nov 2025AnnouncementsOKX wallet FAQ
Can I delete an account or remove a wallet from OKX Wallet? Consistent with blockchain features, you can't delete an account once you create it. But you can remove it from the wallet. If you want to remove one of the derived accounts created/imported with a seed phrase, you need to remove the entire wallet from your device and import it with the seed phrase again. If you want to remove the wallet imported with private keys, you can remove the wallet.7.Published on 24 Aug 2023Updated on 2 Mar 2026FAQ2,903How do I analyze the DEX label?
DEV Add Liquidity/Remove Liquidity The latest developer activity involved adding to or removing liquidity from the token's pool. DEV burnt token The developer wallet recently burned a portion of the token supply, permanently removing it from circulation. In event Tokens are active. Community takeover Taken over by the community; the project has been taken over by the community.Published on 28 Jan 2025Updated on 3 Dec 2025FAQ44How do I secure my MPC wallet?
Share 3's data will be uploaded to your device's cloud and it'll be removed from your device to secure your private key shares. If you didn't backup your Share 3's data to your device's cloud and your device is lost, you can't access your assets permanently as you only have Share 1 remaining on your wallet's server.How do I restore my wallet? You can restore your wallet via cloud backup using Share 1 and Share 3 data even if you have lost your device.Published on 22 Aug 2023Updated on 17 Nov 2025FAQ414How can I troubleshoot web or app issues?
Clearing cache is helpful when your crypto app keeps crashing during startup or after updates.Reinstall OKX app If your OKX app is still not working after updates and cache clearing, it’s time for a full uninstall/reinstall: Remove OKX app from your device. Restart your phone. Download the latest version again from the official app store.Published on 11 Feb 2026Updated on 4 Mar 2026FAQ4How can I protect myself from scammers?
How can I avoid being scammed by a “pig-butchering” scheme? In this type of scam, fraudsters may contact you through messaging apps (such as WeChat) and begin with casual conversations to build trust. Over time, they may introduce trading or investment opportunities and encourage you to scan QR codes or register on external platforms. These external platforms are often fraudulent. Once you deposit funds, there is a significant risk of permanent financial loss.Published on 21 Aug 2023Updated on 3 Mar 2026FAQ12,001What can I do with Discover in the OKX wallet?
With both custom signals and platform-provided signals, users can track the buy and sell actions of followed addresses or smart money in real time.Published on 24 Feb 2023Updated on 3 Mar 2026FAQ6,333OKX UK: what can I use in the United Kingdom?
., a company registered in Seychelles.How can I access derivatives and margin-related products? We don't offer crypto derivatives like futures, perpetuals, or options to retail customers in the UK due to strict Financial Conduct Authority (FCA) rules that banned these products for retail investors. UK users on our platform can typically only access spot trading, fiat on/off ramps, and simpler conversion tools.What are the supported products I can access as an OKX UK customer?Published on 9 Feb 2026Updated on 11 Feb 2026FAQHow can I switch the site to my preferred language?
Similarly, on the web platform, you can change the language by selecting the globe menu located in the main menu of the homepage, where you can browse and select from the available languages. This ensures that you can easily switch to your preferred language within the regions supported by us. Here’s how to select the Language option from the top menu to view the available languages.Published on 15 Jan 2026Updated on 13 Mar 2026FAQ11How can you grab exclusive opportunities with OKX Launchpad?
Introducing the OKX NFT Marketplace – where you can unlock opportunities in event ticket sales, primary subscriptions, and whitelist drops with Launchpad!How can I benefit from OKX Launchpad? In the ever-evolving world of blockchain technology and digital assets, NFTs (Non-Fungible Tokens) have taken the centre stage, transforming the way we perceive ownership and access to unique digital and physical items.Published on 10 Nov 2023Updated on 12 Sept 2025FAQ56How can I do spot trading with the Jupyter Notebook?
How can I figure out what mode my current account configured as?Published on 29 Sept 2023Updated on 10 Sept 2025FAQ543How can I do derivatives trading with the Jupyter Notebook?
How can I get details or an order for derivatives trading with the Jupyter Notebook using Get order details? Other than ordId, you can also specify clOrdId to get order details. result = tradeAPI.get_order(instId="BTC-USDT-SWAP", ordId="505073046126960640") print(result)8. How can I cancel an order for derivatives trading with the Jupyter Notebook using via Cancel order?Published on 28 Sept 2023Updated on 12 Feb 2026FAQ193What can I do if I trigger risk control?
How will I be notified once the restrictions have been removed? Our team will reach out to you via email and the OKX App. You can check the update in the OKX app by going to P2P Trading > Profile > Account Restriction Dispute.7. Why can I only reach out via email? Risk control related issues for your account must be handled professionally by the risk control team. Therefore, please reply to the email to directly consult our team. One of our specialists will reach out to you promptly.Published on 13 Sept 2023Updated on 26 Jan 2026FAQ1,760How can you protect yourself from a phishing attack?
Phishing attacks can sometimes be very difficult to distinguish. Therefore, how can investors prevent themselves from falling victim to such fraud? This article will outline several common phishing attack techniques and provide our customers with security tips. Please remain vigilant against these tricks and ensure the safety of your assets.2. What are the common tricks of phishing attacks? Phishing attacks mainly include email attack, pharming and so on.Published on 17 Aug 2023Updated on 3 Mar 2026FAQ3,671How do I enable allowlist? (app)
Permanent: The allowlist is initially valid for 30 days. You can manually change it to permanent by clicking 30 days > Permanent. Withdrawals to a permanent no-verification address will skip verification every time. No no-verification setting: If you do not select a verification period, each withdrawal will require verification. How does this impact my existing verified addresses? All existing verified addresses in our withdrawal address book will be placed on a 30-day verification period now.Published on 14 Aug 2023Updated on 12 Feb 2026FAQ1,894