All
FAQ
Announcements
Product documents
What are the rules for P2P order cancellation?
User types Conditions that trigger the restrictions New OKX users: Completed less than 3 P2P trading orders since registration (including both buy order and sell order) More than 5 cancellations before payment on the same day, or more than 3 cancellations after selecting Payment Completed Old OKX users: Completed 3 or more P2P trading orders since registration (including both buy order and sell order) More than 3 cancellations before payment on the same day, or more than 1 cancellation after selectingPublished on 16 Aug 2023Updated on 28 Jan 20261,749Rewrite The System KOL terms and conditions
Terms & Conditions The "Rewrite The System" promotion starts on 15 May 2023 at 00:00 UTC and ends on 15 June 2023 at 23:59 UTC (the "Promotion Period"). This promotion excludes residents from the following jurisdictions: mainland China, Hong Kong, Taiwan and Macau. Only eligible users that: (1) sign up through a valid Affiliate link, (2) complete the requirement within the Promotional Period, (3) sign up through web or mobile, (4) one wallet per device are considered qualified users.Published on 15 May 2023Updated on 17 Nov 202521X Layer upgrade and OKT/OKB asset handling FAQ
August 13, 2025, 3:00 PM (UTC+8) OKX will stop supporting OKB withdrawals to Ethereum (ETH L1). August 15, 2025, 10:00 AM (UTC+8) The platform will automatically convert OKT held in users' accounts to OKB according to the exchange rules. August 15, 2025, 2:00 PM (UTC+8) Historically repurchased and reserved OKB will be permanently burned through an on-chain smart contract.Published on 13 Aug 2025Updated on 29 Jan 202625How can I do spot trading with the Jupyter Notebook?
acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17 elif acctLv == "4": 18 print("Portfolio margin mode")10.Published on 29 Sept 2023Updated on 10 Sept 2025543What is Proof of Reserves (PoR) user snapshot data?
For example, in the case of margin trading, let's say you borrow 3 ETH and sell them for 3 × 1,100 (ETH/USDT price) = 3,300 USDT. In the PoR snapshot, the ETH balance will decrease by 3, while the USDT balance will increase by 3,300. When you combine the PoR snapshot of both ETH and USDT, it will be equivalent to the Unrealized Profit and Loss (UPL) of the margin position.Advanced verification method - trading equity valueWhich account mode supports margin positions?Published on 20 Jan 2023Updated on 4 Mar 2026488What should I do if the T+N security protection is triggered and I can't trade?
If you continue with the order, the system will limit withdrawals and crypto resales for 1, 3, 7, 15, or 30 days (check the on-screen message for details). Note: If you do not see any T+N-related prompts, you can sell or withdraw the crypto immediately after the transaction is complete.What should I do if I trigger T+N protection? If your order triggers T+N protection, we recommend that you wait patiently. The restriction will be automatically lifted after N days.Published on 17 Mar 2023Updated on 13 Mar 20262,475What's OKX P2P trading reviews feature?
Within this 15-day period, a Taker is only able to edit negative reviews, as editing on positive review is disabled. A Taker can choose to keep the negative rating and only change the comment part of the review. A Maker can submit one reply to a Taker's review, regardless of their review status. The reply is only available within the 15 days after the Taker's review submission date. Once submitted the reply, a Maker can't delete or edit the reply.How can I view feedback?Published on 17 Jul 2023Updated on 28 Aug 2025127Supercharge your supercharts Terms & Conditions
Example: If a user's FTT is on October 15, 2025, at 14:00:00 UTC, their Eligibility Window to participate and earn rewards will close on January 15, 2026, at 14:00:00 UTC.Published on 1 Oct 2025Updated on 6 Nov 202528OKX P2P dispute handling rules
OKX reserves the right to suspend or terminate the accounts of uncooperative or bad-faith* users during the process. 3. Delay in releasing ordered crypto by the seller: If the buyer completes the payment through real-time payment but the seller fails to release the crypto within 15 minutes, OKX customer support will contact the seller to complete the order. If the seller doesn't respond within the specified timeframe, OKX customer support will manually handle the release of the ordered crypto.Published on 28 Aug 2023Updated on 11 Mar 20261,105Copy traders: How do I choose a lead trader?
The current indicator weighting is as follows: Indicator Weighting Cumulative PnL% 20% PnL% (Last 30 days) 15% PnL% (Last 7 days) 10% Max. drawdown (Historical) 10% Max. drawdown (Weekly) 10% Number of copy traders 20% PnL of copy traders 15% Note: the weighting of indicators may be adjusted at any time based on feedback and data after launch.Trader profile You can select on a lead trader’s name to see their profile, which contains a more detailed breakdown of their trading history, portfolio, andPublished on 22 Dec 2022Updated on 17 Mar 2026259How do I enable or disable my Trader Mode?
You can check your Trader Mode status in various areas, and the status is color-coded: 🟢 Green = Enabled 🟠 Orange = Disabling automatically in less than 3 days ⚪ Grey = Disabled Status indicators appear in multiple sections of the wallet. Use them to manage your enabled status and avoid trading interruptions.Published on 22 Aug 2025Updated on 19 Mar 2026198DEX Referral FAQ
Statistics period: trading volume of the past 3 calendar months. Downgrade condition: failing to meet current tier requirements for 3 consecutive months. Downgrade target: downgrade to the highest tier qualified for in the past 3 months. Example: Current time is May 1st 00:00, your tier is Tier 4 (requires $5M invitee trading volume in one calendar month) Your invitee trading volumes in February, March, April were: 1.2M,1.2M, 1.2M,2.1M, $1.8M.Published on 31 Dec 2025Updated on 11 Feb 20262Building RFQs
Selecting the star icon next to a counterparty's ticker in the counterparty selection section of the product menu will instantly add that pair to your favorites.I indicated 15 counterparties for my strategy and now I can't add any more. Why is this? The maximum number of counterparties you can designate is capped at 15. If you need to broadcast to any more, please submit additional RFQsWhat do the tabs in the pre-defined strategies section mean?Published on 30 Jun 2022Updated on 12 Feb 202630OKX P2P user transaction rules
Note: The system will reset the restriction after 00:00 3) If a Merchant commits the same behavior 8 times in a row as a maker-buyer, this Merchant's active ads will be automatically shut down. 3. The user's ad has more than 5 orders being appealed at the same time. The user's active ads will be shut down, and the user will be banned from any P2P activity. 4.Published on 5 Sept 2023Updated on 28 Aug 20251,013Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
For example, in Figure 1, the user with an id of id_k will calculate hashk = hash("20" + "15" + "5" + "id_k" + "99821"), and the other data in the red square frame will be the Merkle path verification. An open source tool is provided for users to do this verification. Since the leaves of the Merkle tree are hashes, none of your private information will be leaked to others.How do I verify? 1.Published on 10 May 2023Updated on 8 Sept 2025178