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What's a private key/seed phrase?
You can view your private key by backing up the wallet. However, if the wallet is deleted, and the private key is forgotten or lost, it can't be recovered, meaning any assets associated with the private key can't be retrieved. Therefore, it's essential to keep the private key safe.Seed phrase Seed phrase provides an alternative way to represent private keys, which are typically 64 characters long and composed of numbers and letters.Published on 24 Aug 2023Updated on 2 Mar 20262,842How do I use a physical security key to protect my account?
What is physical security key? A physical security key is a type of hardware-based authentication used to verify account access and transactions. Unlike software-based options, physical security keys work offline and are not reliant on cloud services, minimizing risks like account takeovers or unauthorized access.Why choose physical security key?Published on 10 Jan 2025Updated on 12 Feb 202617,552What do I need to do when I change my country of residence?
There are no changes to the login process for the app version.Tips when entering your address Enter your full address (street, unit number if applicable, city, postal code, etc.) using the required format shown on screen. If proof of address is required, ensure your document (utility bill, bank statement, etc.) clearly shows the same address. Use the latest version of the OKX app or access the website with an updated browser. Ensure uploaded images and documents are clear and readable.Published on 10 Apr 2025Updated on 16 Mar 2026508What is OKX keyless wallet?
They also provide a smooth and user-friendly experience that doesn't require users to manage private keys or seed phrases, which can be challenging for new users entering Web3. Lower effort for recovering private keys The keyless wallet can undertake a refresh operation to substitute new private key shares for each party's lost or stolen private key share. This makes the stolen or lost share useless and lowers the price of recovering the private key. How do I restore a keyless wallet?Published on 1 Aug 2023Updated on 27 Jan 2026211What should I do if I forget my OKX wallet password?
key: Never disclose your private key, seed phrase, or other sensitive information to anyone.Published on 28 Oct 2022Updated on 5 Mar 202613,269How do I export my AA Smart Account?
Select the wallet that you've stored in your AA Smart Account Tap to view your seed phrase and write it down separately Alternatively, you can select the Private key and select your AA Smart Account > the chain that you wish to back up and select Copy anyway to back up your AA Smart Account's private key. Select your AA Smart Account to copy your private keyPrivate Key Wallet Select Private key to back up if your AA Smart Account is created under the private key wallet.Published on 11 Aug 2023Updated on 12 Sept 202538How do I secure my MPC wallet?
When you create an MPC wallet, 3 private key shares will be generated: Share 1 : generated by your MPC wallet Share 2 : generated and stored on your device Share 3 : generated by your device, encrypted, and backed up to your device's cloud When you're completing your transaction, you're required to have both Share 1 and Share 2 to generate a complete private key and Share 3 as your backup private key share. 3 private key shares will be generated and stored separatelyHow do I back up my wallet?Published on 22 Aug 2023Updated on 17 Nov 2025415How do I safeguard my Web3 wallet from fraudsters?
Safeguard your private key: minimize internet-connected device usage for storing/transmitting private keys on hardware. Avoid taking screenshots or photos of private keys/Mnemonic phrases. Be wary of unknown sources: avoid importing private keys into unknown websites or using wallets from unfamiliar sources. Promptly check for malware or viruses if abnormalities are detected. Store your data offline: keep sensitive information like private keys, passwords, and mnemonic phrases confidential.Published on 13 Dec 2023Updated on 27 Jan 2026976OKX API FAQ
To trade on the demo disk API, you need to create an API key on the demo disk. Follow the steps below: Log in to your OKX Account > Trading > Demo Trading > Personal Center > Create Demo Account API key > Start Demo TradingWill the API key expire? API keys that aren't bound to IP and have transaction or withdrawal permissions will be automatically deleted after 14 days of inactivity.Published on 20 Sept 2024Updated on 23 Mar 2026133How do I manage my wallet? (web)
, private key or hardware wallet Fill in your Seed phrase/Private key or connect your hardware wallet and Confirm Set a password to protect your privacy and select Confirm to complete importing Note: make sure to keep your seed phrase, private key, and password safe and never share with others to avoid any losses.How do I view or back up a seed phrase or private key?Published on 22 Aug 2023Updated on 21 Mar 2026887What onboarding information is required for a privately owned company?
Who are the key people for a privately owned company? As part of our due diligence checks for regulatory purposes, OKX will require key roles of your company and the authorized user (if different from the key roles) of your institutional account to provide identity verification information during the institutional verification process.Published on 13 Oct 2023Updated on 12 Feb 2026277What onboarding information is required for a Trust?
Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a Trust need to consider for the onboarding process? Identify all key parties Identify all parties involved in the trust, including the trustee, beneficiaries, grantors, and any authorized users.Published on 13 Oct 2023Updated on 12 Feb 2026112What onboarding information is required for the government-owned enterprise?
These entities are typically created to engage in commercial activities on behalf of the government.Who are the key persons for a government-owned enterprise?Published on 13 Oct 2023Updated on 19 Mar 202661What onboarding information is required for a fund?
Funds are collective investment vehicles established by pooling money from investors, such as hedge funds, pension funds, mutual funds, and private investment funds.Who are the key persons for a fund?Published on 13 Oct 2023Updated on 12 Feb 2026112OKX wallet FAQ
Why do I need to back up seed phrases or private keys? How to back it up? Your ownership and control of the wallet seed phrase or private key are necessary for managing the assets in your wallets. If you lose the seed phrase or private key, you will permanently lose the assets in your wallets. To back up your seed phrase or private keys, you can open your OKX wallet, select ▼ > Manage wallet > select the wallet that you want to back up > select Seed phrase or Cloud backup.Published on 24 Aug 2023Updated on 2 Mar 20262,909