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How do I secure my exchange account?
The security of user funds and assets is the foremost priority on our platform. Not only have we established sophisticated security systems for our internal wallets, but we also provide industry-leading security features and tools for our users. We have several security features that can help users secure their crypto assets on our platform: Login password Email verification Authenticator app...Published on 12 Jun 2024Updated on 23 Mar 20261,309How do I deposit OKT Chain assets from Web3 Wallet to Exchange?
The team will apply to distribute a small amount of OKT tokens to cover your gas fees.What if the OKX exchange doesn’t show the OKTC chain? Some regions may not support the OKTC network directly. In this case, you can use any EVM-compatible address (such as an ERC20 deposit address). After the deposit is completed, the exchange will handle the token conversion for you.OKX exchange no longer supports OKT tokens. What should I do with my coins?Published on 16 Jan 2026Updated on 6 Feb 20267What's Wallet Connect?
Only verified Exchange main accounts can connect wallets. A wallet address can only be connected to one Exchange account at a time. Connecting a new account automatically disconnect the previous one. Each Exchange account can connect up to 10 wallets. Switching devices requires reactivating connected wallets. The Wallet Connect feature allows you to connect your exchange account with your wallet.Published on 7 Jan 2025Updated on 3 Mar 20261,253X Layer upgrade and OKT/OKB asset handling FAQ
OKB can't be used to offset exchange trading fees, and holding OKB doesn't affect fee discount tiers.Published on 13 Aug 2025Updated on 29 Jan 202627What is DEX Boost and how do I participate?
Only eligible assets in your Exchange account are counted.Why hasn't today's transaction data been updated in Boost yet? The Boost data uses a daily snapshot mechanism, with the statistical period from 00:00 to 23:59 UTC. The data is generally updated after 00:00 UTC the following day and requires 1-2 hours for processing. If you've just started DEX trading, your Exchange balance may temporarily show 0.Published on 13 Dec 2025Updated on 29 Jan 2026How do I manage my assets in my OKX wallet? (app)
also withdraw crypto from the Exchange account to OKX Wallet Open your OKX app and select Wallet Find Receive on the wallet page and select Withdraw cryptos from Exchange Select Withdraw cryptos from Exchange account to transfer crypto Select Crypto and withdrawal Network Fill in Amount and reconfirm the Address/domain, Network, Fee, then Submit Complete the 2FA verification and select Confirm to finish making a withdrawal Note: You need to ensure the withdrawal network selected is the same as thePublished on 25 Sept 2023Updated on 12 Mar 202617,559How do I fund my OKX Wallet for McLaren Race Rewind?
Various payment methods are available for purchasing crypto for users in regions supported by our Exchange section. Learn more here. Should our platform be unavailable in your area, you can always opt for another exchange of your preference.Transfer to OKX Wallet If you have funds on our Exchange platform, use the Withdraw Crypto from Exchange option that can be entered via the Receive option on the Wallet main page.Published on 4 Oct 2024Updated on 12 Sept 202533How do I unlock my deposit when the Travel Rule additional verification is required?
If your deposit is from the exchange platform Select the exchange platform name that your deposit is from in the Exchange platform field Input your sender's legal name in the First name and Last name field, then select Submit Note: if you're the sender or buyer of crypto assets, you can select I'm the sender checkbox.Published on 29 Apr 2024Updated on 18 Feb 2026194How do I use CeDeFi trading?
Please wait patiently for the front-end status to be updated; it will be shown as successful once the transaction is confirmed on-chain.How do I sell the spot crypto assets I hold on the exchange through DEX? Currently, selling crypto assets on the DEX after purchasing them on the exchange is not supported. In DEX trading, how can I view the account opening fee for the Associated Token Account (ATA) on the Solana chain?Published on 24 Sept 2025Updated on 3 Mar 20265What's CeDeFi trading?
CeDeFi trading is a new feature on our platform that allows CEX (Centralized Exchange) users to trade on-chain DEX assets safely and conveniently—without leaving the exchange—while still retaining full self-custody of their assets.What are the advantages of using CeDeFi trading?Skip the hassle of managing private keys or seed phrases You don’t have to back up or remember complex private keys or seed phrases.Published on 1 Oct 2025Updated on 12 Jan 202633What's a dusting attack?
That way, they can connect your wallets to your exchange account and uncover your identity. This only works with centralized exchanges, where you have to go through identity verification to open an account. Once the attacker learns who you are, they can target you with phishing, extortion, and other crypto scams. In other words, the dust attack itself is not an attack.Published on 4 Oct 2024Updated on 3 Mar 202613What should I do if I mistakenly withdraw crypto via the wrong network?
If your withdrawal was sent to an exchange platform, please contact the exchange’s support team for assistance.Retrieve it via Web3 walletApp 1. Import your third-party wallet into OKX Web3 wallet via seed phrase or private key. Learn more on how to import the wallet on OKX Go to Wallet and select I already have one 2. Open your OKX exchange account, and select Assets > Deposit Opening Deposit page from Assets 3.Published on 17 Mar 2023Updated on 26 Jan 20265,512Why is there a minimum amount to deposit BTC?
Reasons: Operational Efficiency: setting a minimum deposit amount reduces the volume of small transactions that can burden the exchange's systems. Smaller transactions may require more resources for processing, affecting overall efficiency. Risk Mitigation: minimum deposit thresholds help mitigate risks associated with fraud and abuse. By discouraging very small deposits, exchanges can reduce the likelihood of malicious activities, such as using the platform for illicit purposes.Published on 15 Oct 2024Updated on 3 Sept 202515Travel Rule FAQ
If you fall into this category, you will need to provide the name of the beneficiary party and whether the transfer is going to a private wallet or cryptocurrency exchange account. Additionally, we may require supplementary information to meet the necessary compliance standards.Published on 20 Jul 2023Updated on 5 Feb 2026800What documents are accepted as proof of sources of funds from decentralized finance?
Regular users Statements from an exchange platform. Bank statement showing receipt of funds from exchange. Transaction receipts from decentralized exchanges showing funds swapped or obtained. Note: have to be issued within 3 months. Authentic documents as proof of the source of funds Airdrop participation Screen capture that shows proof of the airdrop allocation from the Telegram airdrop games.Published on 12 Nov 2024Updated on 9 Feb 202652