is successfully made Note: withdrawals and P2P trading will be unavailable for 24 hours on any new device after you change your login password.On the webI remember my login password Log in to your account at okx.com and go to the security center (Profile icon > Security) In Authentication methods, find Login password, and select Change password Find the login password on the security center page Fill in and confirm your current password, new password, 2FA code (if any) to continue Insert your password

change is successfully made Note: the withdrawal function will be unavailable for 24 hours if you log in with new devices after you have changed the login passwordOn the webI remember my login password Log in to your account at okx.com and go to the security center (Profile icon > Security) In Authentication methods, find Login password, and select Change password Find the login password on the security center page Fill in and confirm your current password, new password, 2FA code (if any) to continue

Dear OKX users, We've recently received user feedback about encountering password errors when logging in with the wallet extension. This issue may not be caused by the wallet or the password itself, and the relevant information is as follows: Problem: To ensure the security of your account, we've strengthened the security protection of our wallet to prevent account information from being stolen or cracked.

The password is not properly kept and password setting was simple. 2. Personal computer is infected with a virus or users logged in account on the public computer. 3. Other platforms got security problems and a user set same personal password for OKX and other platforms. Users can improve security settings to prevent abnormal login: 1.

Once this is done, proceed to the next step: deleting the damaged passkey in your Google Password Manager.How do I delete the damaged passkey in my Google Password Manager? Note: Delete the same passkey in Google Password Manager is a very important step. If you skip this step, any new passkey you create may still fail due to the previously corrupted passkey stored in Google. To delete the same passkey in Google Password Manager, please go to the Google Play Store app.

Users should modify the login password regularly, and try to avoid using the password has been used. Users do not use the same password for different sites. 2. To improve security awareness, users do not login account on the public computer; and personal computer should install anti-virus software. 3. Users should create an admin password when making transactions. OKX has a strong security system, but we need users’ cooperation and use the relevant settings.

details and select Confirm You'll receive a confirmation upon successfully resetting your authentication method If you don't remember password, can't login: Please follow here to reset both your password and two-factor authenticationOn the web If you remember password but fail two-factor authentication (2FA) Log into your account as usual, then the system will trigger two-factor authentication In Unable to verify?

You can proceed by logging in with your password as usual.10. Can Apple devices bind multiple passkeys? Each account can only be bound to one passkey.11. Why don't I see 'Use Passkey' or the authentication pop-up on my iPhone? This is usually caused by an incorrect AutoFill & Passwords configuration. Go to Settings > General > AutoFill & Passwords and make sure Passwords is turned on and Authenticator is turned off.12. Why did my passkey stop working after reinstalling the Android app?

Once the account password and other information is leaked, the assets in the user account will be quickly transferred away.3. How can you prevent phishing attacks? Don't click on unknown links and log in to unsafe websites to avoid account and password disclosure and asset losses.

Change Login Password or Freeze Account If you detect abnormal login activity or actions that were not performed by you, please immediately change your login password under Security Settings, or go to Security Settings > Manage Account and freeze your account in a timely manner to prevent further asset losses. Common scam techniques used by fraudsters1.

If you spot anything unusual in your account settings, make sure to review and refresh these key security settings:Account password You can change your login password by following these steps: Open your OKX App Select the Menu option Open User Center page Navigate to Profile and Settings Select Security Choose Login Password and follow the prompts to update it Note: it's recommended to use a strong password that includes a mix of lowercase and uppercase letters, numbers, and special characters.

Select Forgot your password on enter password page and Confirm your phone/email. Select Security verification unavailable to start reset your authenticator app. Select security verification unavailable on reset password page Follow the on-screen instructions or contact customer support to reset your authenticator app. Note: You're not allowed to perform withdrawal within 24 hours after you've reset or changed your authenticator app.

Select Forgot your password on enter password page and Confirm your phone/email. Reset and Confirm your password. Select Reset authenticator method to start reset your authenticator app. Select reset authentication method on security authentication page Follow the on-screen instructions or contact customer support to reset your authenticator app. Note: For your security, you won't be able to withdraw crypto or use P2P trading within 24 hours of resetting or changing your authenticator app.

Then, tap the "Fill up" button and you'll be prompted to enter the password. After confirming your password, just wait for the transaction to be completed. Once it's complete, you can go back to the wallet homepage, where you'll see the native tokens you received. Now you can start your journey of token transfer/swap, on-chain investments, and NFT trading.

For more information on how to change your login password on our platform, please see our help article How do I change my login password?. We apologize for any inconvenience this may cause. However, we believe that this security measure is essential for protecting your account and your digital assets.