FAQ
Account management and security
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 12 Feb 20264,225
- How do I change my phone number?Published on 7 Sept 2023Updated on 12 Mar 202614,242
- How do I change my phone number?Published on 7 Sept 2023Updated on 3 Nov 20251
- How do I change my email?Published on 6 Sept 2023Updated on 9 Feb 20264,018
- How do I update my email?Published on 6 Sept 2023Updated on 15 Oct 20251
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 12 Mar 202613,633
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 12 Feb 202615,863
- What is sub-account?Published on 22 Aug 2023Updated on 4 Mar 20261,814
- How do I close my account? (web)Published on 22 Aug 2023Updated on 11 Feb 2026452
- How do I close my account? (app)Published on 22 Aug 2023Updated on 11 Feb 2026885
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 28 Jan 2026398
- How do I freeze my account? (app)Published on 22 Aug 2023Updated on 4 Mar 2026355
- How do I migrate my email address or phone number to another account? (web)Published on 22 Aug 2023Updated on 4 Mar 2026384
- How do I migrate my email address or phone number to another account? (app)Published on 22 Aug 2023Updated on 9 Feb 2026585
- How do I change my login password?Published on 22 Aug 2023Updated on 4 Mar 202619,512