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How do I check if an email is officially from OKX via EML file?
., Notepad, TextEdit, etc).Step 3: Check authentication fields inside the EML file Search for the authentication results: spf=fail dkim=fail dmarc=fail If any of these fields show fail, the email didn't pass validation and is likely not sent by OKX. dmarc=fail means the email is unauthorized and shouldn't be trusted. Failed the authentication checks spf=pass;dkim=pass means the email passed the authentication checks. Passed the authentication checksHow do I interpret each field?1.Published on Nov 24, 2025Updated on Mar 4, 2026FAQ15ALL-IN Campaign terms and conditions
In order to participate and receive the rewards, winners must pass or have previously passed OKX's advanced identity verification. Limit one reward per eligible participant. Sub-accounts will not be eligible to participate or receive any rewards.Reward description: Each eligible attendee who completes the access code validation process and passes OKX’s advanced identity verification will receive a one-time crypto reward. Limit one reward per eligible participant. Sub-accounts are not eligible.Published on Aug 18, 2025Updated on Nov 17, 2025FAQ1How do I verify OKX's ownership and balance of the wallet address?
address signature end, all address passed" shows on terminalHow do I verify OKX's ownership of wallet reserves address via third-party tool?Published on Sep 26, 2023Updated on Jan 26, 2026FAQ996Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
In our case; we put the tool and data file in the "Downloads" folder, named "proof-of-reserves", shown below: Open the zk-STARKValidator, it'll auto-run the sum proof data you saved in the folder Check the result If the verification passes, the result Total sum and non-negative constraint validation passed will be shown: 8. If the verification fails, the result Total sum and non-negative constraint validation failed will be shown:Published on May 10, 2023Updated on Sep 8, 2025FAQ179How do I get my individual account verified?
Basic info Country of Residence Nationality Local Language name (if applicable) Full name Date of birth ID number ID type Social Security Number (SSN) Note: it's mandatory to provide your Social Security Number (SSN) for you to pass the identity verification process. Residential address ID documents We accept valid state-issued IDs, driver's licenses and passport.Published on Aug 7, 2024Updated on Dec 19, 2025FAQ34Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
In our case, we placed the tool and the data file in the Downloads folder, named "proof-of-reserves," as shown below: Open the zk-STARKValidator; it'll automatically run the JSON file you saved in the folder Check the result: If the verification passes, the result Inclusion constraint validation passed will be shown: If the verification fails, the result Inclusion constraint validation failed will be shown: How do I verify the zk-STARK total balance and non-negative constraint?Published on Oct 21, 2024Updated on Feb 11, 2026FAQ90X Drops Club Terms and Conditions
You must pass or have previously passed OKX’s advanced identity verification. Only eligible OKX customers will be able to participate in this rewards program. Please refer to the specific eligibility requirements in the latest X Drops Club FAQ page. In order to receive the Rewards, you need to hold Eligible Tokens with the required assets in your funding and/or trading accounts, where applicable.Published on Dec 4, 2025Updated on Mar 24, 2026FAQUS Christmas Crypto Gift Campaign
Customers must pass or have previously passed OKX’s advanced identity verification. This crypto gift campaign is on a first-come, first-served basis, and a maximum of 920 eligible participants will each receive the ability to distribute crypto gifts during the Crypto Gift Campaign Period. Limit one (1) reward (crypto gift claim) per recipient. Sub-accounts are not eligible to participate or receive any rewards.Published on Dec 24, 2025Updated on Dec 24, 2025FAQX Drops Club United States
You must pass or have previously passed OKX’s advanced identity verification. 6. Only eligible OKX customers will be able to participate in this rewards program. Please refer to the specific eligibility requirements in the latest X Drops Club FAQ page. 7. In order to receive the Rewards, you need to hold Eligible Tokens with the required assets in your funding and/or trading accounts, where applicable.Published on Dec 5, 2025Updated on Mar 24, 2026FAQUS Holiday Campaign - Terms and Conditions
Customers must pass or have previously passed OKX’s advanced identity verification ("KYC"). Businesses or entities are not eligible. Each eligible verified customer may participate in this OKX USDG APY program. Sub-accounts are not eligible. Any and all applicable taxes and fees, including those related to yield income, are the sole responsibility of the participant.Published on Nov 6, 2025Updated on Dec 2, 2025FAQWhat onboarding information is required for a Trust?
Trusts can be arranged in many ways and can specify exactly how and when the assets pass to the beneficiaries.Who are the key persons for a Trust? Grantor: The person who creates the trust, funds it with their assets, and decides how the trust will operate. The grantor is also known as the trustor, settlor, or creator. Trustee: A person or institution that manages the trust's assets for the benefit of the beneficiaries.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ1125% Deposit Match Campaign - Terms and Conditions
In order to participate and receive the applicable rewards, participants must pass or have previously passed OKX's advanced identity verification. Limit one reward per eligible participant. Sub-accounts will not be eligible to participate or receive any rewards.Reward description: The maximum reward per user is 250 USDG. The campaign offers up to a 5% match on new crypto or cash net deposits to your OKX account based on the fixed tiered deposit thresholds outlined in Section 5.Published on Dec 1, 2025Updated on Dec 1, 2025FAQ2How do I reset Two-factor authentication (2FA)?
If you're unable to pass facial recognition, please refer to: What should I do if facial recognition fails? Two-factor authentication can't be turned off. If you have further questions, please check the following relevant articles: I haven't received the SMS code How do I change my login password?Published on Sep 15, 2023Updated on Mar 28, 2026FAQ6,151OKX Web3 wallet customer review reward from Sourceforge terms and conditions
The first 150 OKX Wallet customers to have a customer review pass SourceForge's Review Guidelines and published on SourceForge between August 8, 2023 and August 31, 2023 will be eligible for a $20 gift card.Published on Aug 7, 2023Updated on Aug 28, 2025FAQ55Las Vegas GP 2025 Poker Chip Campaign Terms and Conditions
In order to participate and receive the rewards, winners must pass OKX's advanced identity verification. Limit one reward per eligible participant. Sub-accounts will not be eligible to participate or receive any rewards.Reward description: Tier 1: Each eligible attendee who completes the poker chip number validation process and passes OKX’s advanced identity verification (each an "Eligible Participant") will receive $60 in BTC.Published on Nov 18, 2025Updated on Nov 19, 2025FAQ