OKX will not be liable for any compensation or other legal liabilities for the loss or damage caused by the risk-control measures. What can impact the spot index price? Users should keep in mind that the spot index price will be affected by all of the factors that may at the time affect spot prices in the relevant markets for the constituent exchange(s) of the index.

Previously, this issue could cause the OKX App to crash in order to protect your assets. While this ensured security, it did cause some inconvenience for users. Currently, OKX has implemented technical optimizations: if an abnormal mobile environment is detected, you will only receive a security alert instead of the app crashing.

System management: The minimum deposit amount helps the platform manage asset flows better and prevents system strain caused by small deposits. Note: please confirm the minimum deposit amount before making a deposit to ensure smooth transactions.

This may cause delays of up to 24 hours to receive withdrawals. Learn more about hot and cold wallets. If you prefer not to wait, you may cancel the withdrawal request yourself. After cancellation, the current withdrawal process will be cleared.

Missing information may cause your application to be declined or remain marked as In progress. Double-check that all required fields are accurately completed. If you're unable to proceed as you're waiting for your team to prepare certain documents, you can continue working on other parts of the application. Use the progress bar on the side to navigate and fill out any remaining sections.

The order will therefore be rejected.Order Canceled by Risk Control When you apply overly high leverage in a perpetual-contract Martingale strategy, and facing significant losses, the chance of triggering the platform’s risk-control cancellations increases, causing any open orders to be revoked.

As this issue is caused by a third-party, the exact resume time is unpredictable. If I encounter this situation, what should I do? It's recommended that you pay close attention to our latest announcement for updates on the status and service resume, so you can stay informed and resume operations as soon as possible.

The iceberg strategy is an algorithmic order type allowing users to avoid placing a large order and cause slippage. An iceberg order automatically breaks up users' large order into multiple smaller orders. These orders will be placed in the market according to the latest best bid and ask price as well as the parameters set by the user.

Causes The deposit address isn't associated with the OKX platform: Due to user operational errors, these issues can't be addressed temporarily. Deposits made to a major wallet address: Require user verification before processing. Learn more here.Support and RecoveryStep 1: Confirm that the cryptocurrency, network, and token contract match Please check whether the following information exactly matches what is shown on the platform’s deposit page. Is cryptocurrency correct?

5 orders will be placed in the order book 1st limit buy order will be placed at the current middle price (Ask 1 + Bid 1)/2 The 2nd limit buy order will be placed at Bid 1 price, whereas the 3rd one at Bid 2 price, etc The amount per order is around 0.1 BTC (multiplied by the random number) If the price goes up to higher than 35,000, the order would be temporarily halted If the order is filled, new orders will be placed according to the latest position in the orderbook If the change of price causes

However, in the multi-currency and portfolio margin account cross position , the unrealized loss generated by the derivatives positions will enjoy an interest-free limit, and if the liabilities caused by the unrealized loss amount of the derivatives positions is within the interest-free, no interest will be accrued. 2.

This may cause withdrawal cryptos to be delayed. For example, during a high volume of NFT transactions, the Ethereum network can become congested, leading to longer withdrawal times and block confirmation times, which means assets may not arrive promptly. Different platforms or wallets have varying requirements for the number of block confirmations.

Network congestion or low gas fees can cause delays. What to do: Go to Assets > Deposit history to track the status. Copy your TxID and check it on blockchain explorer. Wait for enough confirmation before the funds appear.My crypto is unavailable due to token maintenance Why does this happen: Sometimes a token is under maintenance (due to network upgrades or wallet service updates). During this time, deposits or withdrawals may be temporarily suspended.

This is usually caused by an incorrect AutoFill & Passwords configuration. Go to Settings > General > AutoFill & Passwords and make sure Passwords is turned on and Authenticator is turned off.12. Why did my passkey stop working after reinstalling the Android app? On Android, uninstalling and reinstalling the app clears local security data, including your passkeys. As a result, previously bound passkeys become invalid, and you'll need to bind your passkey again after reinstalling.

Too many indicators and periods can cause the AI to "lose direction," making it difficult to make decisive decisions. Choose only those that best fit your trading logic. Clarify Timeframe Usage Logic - Tell the AI how to use different periods, such as "primarily use 15-minute candlesticks for trading signal identification, with 4-hour candlesticks to assist in confirming overall trend direction."