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What can I do if my device is running in an unsafe environment?
Trojan horse viruses are likely to be present in browsers and input method applications.What should I do if my account is automatically logged out on the PC (requires device time calibration)? For the security of your account, we recommend calibrating your device time and then trying to log in again. If the issue persists, please check and adjust your device’s time settings.Published on Jan 19, 2023Updated on Feb 12, 2026FAQ297Common scam tactics
Be extra cautious when approached through social media platforms like Facebook or Telegram.What should I do if I have fallen for a scam? For more details on what to do during or after a scam, check out this article.Published on Sep 28, 2023Updated on Feb 6, 2026FAQ2,600Recurring Buy
Steps Overview Enter OKX on your PC or mobile and navigate to Trade, select Trading bot mode (at the top left corner on the web or top right corner on the mobile app), then click Recurring buy. Select the asset to be invested and specify your allocation for each asset, then confirm the Frequency, Time, and Amount to create a Recurring buy bot. After the strategy is created, the fund is not reserved and isolated upfront for each cycle from the trading account.Published on Jun 17, 2022Updated on Apr 1, 2025Product documentationHow do I identify OKX official accounts?
You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.Facebook Go to Facebook page, copy the Facebook page link. Copy the Facebook page link Go to our channel verification to verify the page link. You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.X To verify the official pages: Verify official page: go to the page and copy the X page link.Published on Aug 11, 2023Updated on Jan 26, 2026FAQ5,357What should I do during or after a scam?
Relevant platforms may include WhatsApp, Telegram, Wechat, Line, Facebook, Instagram and etc. Screenshot key information: capture crucial transfer information, including the scammer's address, transfer screenshots, the scammer's false claims, and other scam website information. Ensure that the screenshots are clear and include timestamps and transaction details.Published on Mar 11, 2024Updated on Mar 4, 2026FAQ719Introduction to Trading bot Mode
Steps Overview Enter OKX on your PC or mobile and navigate to Trade, select Trading bot mode (at the top left corner on the web and top right corner on the mobile app), and click Spot grid. Enter parameters manually or use backtested AI parameters on the trading interface, and confirm the total investment amount to create a grid trading bot(After you create a bot, the initial funds will be isolated from your trading account and used for grid trading only).Published on Jan 9, 2023Updated on Jul 29, 2025Product documentation
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