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How do I add OKX widget on my phone?
The methods are as below: Disable battery optimization via Settings > Battery > Battery optimizations > Don't optimize Keep apps running in the background via Settings > OKX app > allow Background Activity Lock the OKX App to keep it running in the background. Firstly, access the recent apps area, locate the OKX app. Swipe down or tap and hold the preview of the app, select the Lock icon in the pop-up menu.On iOS We offer a wide variety of widgets on iOS.Published on Aug 15, 2023Updated on Mar 18, 2026FAQ5,805How do I track my assets when trading in Spot and Futures mode?
The new version will also show all of the user's assets, including less than 8-bit assets, while the old version will not.How to only display one of the holds or assets? After selecting the preferred type through the drop-down, the result of the matching condition can be displayed. Once you select Filter after selecting it, you can select which Positions type to display in the list.Published on Oct 23, 2024Updated on Feb 12, 2026FAQ18What's the Spot Grid bot and how do I use it?
Trailing up/down: These tools move your grid as the market trends: Trailing Up: Shifts the grid higher during rallies so you can keep selling into strength. Boosts gains if momentum continues. Risk: if the rally fails, you could hold expensive buys. Trailing Down: Expands the grid downward in dips, lowering average cost and positioning for rebounds. Risk: You can over-accumulate in a long bear market.Can I terminate the bot? The user can terminate the bot at any time during its execution.Published on Oct 3, 2025Updated on Nov 17, 2025FAQ7Spot grid bot FAQ
The grid is then extended downward, shifting the lower limit one level down, while the upper limit remains static. Other considerations: Both Take Profit (TP) and Stop Loss (SL) levels do not move with the grid when trailing down. These values remain fixed, as set during configuration.12. What is the Simple Earn integration with Spot grid? What is its effectiveness? When you set up a Spot grid, a series of orders are placed at different levels based on your grid range.Published on Aug 28, 2025Updated on Jan 22, 2026FAQ15How to fix passkey error 50162 on Android devices
Select Uninstall updates After the updates are removed, scroll down and select App details to open the Google Play Store page. Scroll down to find 'App details' Select Update and wait for the update to complete. Update the app Restart your device (this step is important). Return to OKX and try passkey verification again.Published on Dec 8, 2025Updated on Dec 26, 2025FAQ960What's the Spot DCA bot and how do I use it?
The value multiplier lets you scale those amounts as the market moves, helping you decide how aggressively (or conservatively) to average down.Published on Oct 3, 2025Updated on Nov 17, 2025FAQ4How do I manually set up futures grid trading bot?
Trailing Up/Down will be automatically turned off after editing and can't be adjusted separately. Advanced Start/Stop conditions will remain unchanged and can't be edited. If both base and quote assets are insufficient, users will be prompted to top up quote assets to meet the minimum investment required. Topping up base assets isn't permitted. Profit and Loss (PNL) will be reinvested by default after any edits.Published on Jun 6, 2024Updated on Aug 26, 2025FAQ98How do I use the custom interval feature?
Go to the Trading page Hover on the arrow besides the Candles option, and select the interval selector above the trading chart Scroll down and select Custom interval from the available options Select Custom Interval within the list of interval periods available Enter your preferred time interval (for example, 3 minutes, 12 hours, or any custom setting) Fill in the custom time interval as you wish Confirm your selection, and the chart will adjust accordinglyHow does the custom interval feature helpPublished on Mar 5, 2025Updated on Sep 10, 2025FAQ5What's OKX Convert?
To get a real-time exchange rate, you only need to select your crypto pair from the drop-down menu. Note: BTC and ETH can only be converted with BTC, ETH, or stablecoins. Direct conversion between BTC/ETH and most tokens isn't supported except for BTC/ETH or stablecoins. Aside from this restriction, any crypto pair that has a spot trading market can be converted via Convert. You can view the full list of supported assets here:https://www.okx.com/markets/prices5.Published on Sep 27, 2023Updated on Mar 17, 2026FAQ2,160How do I manually set up spot grid trading bots?
Trailing Up/Down will be automatically turned off after editing and can't be adjusted separately. Advanced Start/Stop conditions will remain unchanged and can't be edited. If both base and quote assets are insufficient, users will be prompted to top up quote assets to meet the minimum investment required. Topping up base assets isn't permitted. Profit and Loss (PNL) will be reinvested by default after any edits.Published on Jun 6, 2024Updated on Nov 17, 2025FAQ202How do I protect my account from Trojan horse takeovers?
If you detect suspicious activity on your device or account, act quickly: Disconnect from the Internet — turn off Wi-Fi or power down your device and router If you can still access your OKX account, freeze it before disconnecting. If you receive any one-time password (OTP) codes via SMS, don't enter them. Use a clean, secure device to change passwords for all critical accounts Contact our support to secure your account.Published on May 30, 2025Updated on Feb 5, 2026FAQ10What should I do if I want to withdraw assets that are not supported on other platforms?
When the network is busy and there are many onchain transactions waiting for confirmation, it can slow down the confirmation speed. This may cause withdrawal cryptos to be delayed. For example, during a high volume of NFT transactions, the Ethereum network can become congested, leading to longer withdrawal times and block confirmation times, which means assets may not arrive promptly. Different platforms or wallets have varying requirements for the number of block confirmations.Published on Apr 8, 2025Updated on Feb 3, 2026FAQ9How do I secure my account after detecting unusual activity?
However, for security reasons, fund withdrawals will be disabled for 24 hours after making any changes.API To view or delete your APIs: Select the Menu icon on the app > Pull down to access the Toolbar > Select API > Delete any APIs not created by the account owner.Trusted device Visit your Security Center and review Device Management.If you see any unrecognized devices, we recommend removing them immediately to secure your account.Payment method It’s important to keep your payment methods accuratePublished on Mar 21, 2025Updated on Feb 12, 2026FAQ29Futures DCA (Martingale)
Add manual orders: In the event when all safety orders were filled, we allow users to place additional manual orders to further lower down the average cost Adjust margin: Transfer additional margin from your trading account to your bot in advance, to avoid potential risk of liquidation in black swan events.Published on Apr 27, 2023Updated on Oct 9, 2025Product documentationHow do I verify my identity with ID and selfie photos?
Photo side of ID Back side of IDHow to properly take a selfie while holding my ID?Published on Sep 4, 2024Updated on Mar 10, 2026FAQ44