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How do I activate my Pay?
To enhance security, Pay incorporates advanced technologies such as passkeys, multi-signature authorization, and ZK Email recovery, ensuring you retain full control over your funds. Additionally, Pay accounts support fund transfers between exchange accounts and can send digital assets directly to on-chain wallet addresses. Pay also offers social features, including direct transfers within chats and the ability to create group red envelopes.Published on Feb 11, 2026Updated on Mar 11, 2026How do I supercharge my trading with Alertatron's automated solutions?
Trading groups Large group management: complex orders can be automated for trading groups with up to 200 clients. Isolated execution: large groups also benefit from isolated execution. Each of your clients' trades will run on their own isolated bot. Detailed data: separate log, event history, and individual PnL data are available for each client. Aggregated PnL data is available for the entire group.Published on Mar 28, 2024Updated on Oct 8, 20251How do I protect my account from Trojan horse takeovers?
Begin investigation and recovery only from a trusted device and network Follow up with these steps: Run a full antivirus scan on all devices. Remove unfamiliar apps or software. Check recovery options (email, phone, 2FA) across critical accounts to ensure they remain under your control. Note: if you lose access to your recovery email or device, prepare identity verification documents and contact support immediately.How can I prevent a Trojan horse takeover?Published on May 30, 2025Updated on Feb 5, 202610Why is my deposit not credited even when all information is correct?
You can refer to the deposit page for the estimated recovery time and check back later.Published on Oct 17, 2024Updated on Feb 12, 20261,749Do I need to pay fees for deposit and withdrawal?
Currently, we only support the recovery of below-minimum deposits for certain crypto. If you need assistance recovering such funds, please contact customer support. Please note that additional recovery fees will apply.2. Network fees for withdrawals The actual withdrawal fee you pay may differ slightly from real-time onchain fees or fees on other platforms.Published on Jun 1, 2023Updated on Mar 16, 20265,555What should I do during or after a scam?
Protect your privacy: Never share your recovery phrase, private keys, or SMS verification codes with anyone. Learn more with additional educational resources located here. Find out how you can avoid modern cryptocurrency scams and how to report them so you can protect yourself and others from falling victim.Published on Mar 11, 2024Updated on Mar 4, 2026719How do I register an account on OKX?
Your email is required for system notifications, identity verification, and password recovery. Note: Each phone number and email address can be used to register only one OKX account. Both a phone number and an email address must be bound during registration.What should I do if I can't sign up?Published on May 23, 2024Updated on Mar 3, 202626,802What's the Spot DCA bot and how do I use it?
Safety order amount: controls how aggressively you average down—higher amounts lower your average entry price faster and boost profits on recovery, but they also demand more capital and heighten drawdown risk. Maximum safety orders: limits how far the bot will average into dips; more orders improve recovery chances during deep pullbacks but lock up more funds, while fewer orders reduce capital usage but might leave you stuck if the price falls beyond your last buy.Published on Oct 3, 2025Updated on Nov 17, 20254How do I secure my account after detecting unusual activity?
If your previous device may be compromised, it’s best to use a secure device for any account recovery or checks to reduce the risk of unauthorized access.Published on Mar 21, 2025Updated on Feb 12, 202629How can I do spot trading with the Jupyter Notebook?
When you place an order, you can specify your own client order ID by specifying the parameter clOrdId, which can later be used as an identifier in place of ordId when calling an order cancellation, amendment or retrieval endpoint. 1 # market order 2 result = tradeAPI.place_order( 3 instId="BTC-USDT", 4 tdMode="cash", 5 side="buy", 6 ordType="market", 7 sz="100", 8 clOrdId="003" # you can define your own client defined order ID 9 ) 10 print(result)11. How can I get details about a certain order?Published on Sep 29, 2023Updated on Sep 10, 2025543Why is my deposit/withdrawal suspended?
Upgrading the software of the nodes (also known as client software) is known as a blockchain upgrade, and does not involve changing the existing ledger. As public blockchains are decentralised, node upgrades are not compulsory. Node upgrades usually take place after a mainnet upgrade. If I encounter this situation, what should I do? We'll be keeping a close eye on the upgrade/maintenance process. Upon completion, we will resume our service immediately.Published on Aug 31, 2023Updated on Jan 26, 2026975How do I verify OKX's ownership and balance of the wallet address?
Install the Bitcoin Core client, synchronize to the latest height, and then roll back the block to the height of the OKX snapshot Download Bitcoin Core here with version 0.21 or above Edit the configuration file of Bitcoin Core to enable access to the RPC node. Create ~/.bitcoin/bitcoin.conf file and open it with an editor or run the command of vi ~/.bitcoin/bitcoin.conf ,edit server=1 rpcuser=OKX rpcpassword=OKXWallet Enter the bin directory,run .Published on Sep 26, 2023Updated on Jan 26, 2026995
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