Self-service tool For quick access, click the button below:How do I verify OKX official accounts? You can now identify official OKX accounts or channels via channel verification.

This can make it easier for some users to mistake a faked email for an official message.

Pre-open is a listing mechanism that allows users to place orders in advance before trading officially begins for a spot trading pair.During the pre-open period, orders are collected but no trades are executed. Order execution and fee charging follow normal trading rules only after official trading starts.Trading sequence During pre-open, trading follows the sequence below: Pre-open period Users may place limit buy and sell orders. Orders are collected but are not executed.

Form W-9 and form W-8 collection starting tax year 2026 Starting calendar year 2026, OKX is required to collect form W-9 and form W-8 from OKX US users on the U.S. exchange platform. Form W-9 is collected from OKX US users who are considered U.S. Persons. Form W-8 is collected from OKX US users who are considered Non U.S. Persons. These forms are collected to ensure proper and correct reporting of users' information and reportable transactions to the IRS.

What forms of official ID are accepted? At present, we accept two types of official identification to verify your identity: a driver's license, a state-issued ID card and passport. Note: we do not accept temporary or paper-based IDs, including temporary driver’s licenses or temporary state-issued ID cards.5. I no longer live at the residential address on my document ID. Can I still verify my identity? Yes, you can change the address currently associated with your account to a new address.

These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate. Common scam messages: Messages claiming account issues, reward collection, or security verification designed to lure users.

Why is the anti-money laundering (AML) program questionnaire collected? The anti-money laundering (AML) program questionnaire is collected in order for us to comply with applicable AML laws and regulations. It's a critical part of our commitment to responsible business practices and the protection of our platform’s ecosystem. How do I submit the anti-money laundering (AML) program questionnaire? Select Yes under the Additional info part on the Basic company info page Select Take questionnaire.

Stay alert: Be cautious of claims such as 'high returns' or 'inside information', and always verify information through official channels. Protect your privacy: Never share your recovery phrase, private keys, or SMS verification codes with anyone. Learn more with additional educational resources located here. Find out how you can avoid modern cryptocurrency scams and how to report them so you can protect yourself and others from falling victim.

All customer personal data collected is retained and destroyed securely in accordance with our records retention policy.What if I have more questions? Should you have additional questions or concerns regarding the sanctions program in your jurisdiction, you can find additional information with your local regulatory authority. We have provided some examples below:United States Sanctions Programs and Country information with the U.S.

Funds are collective investment vehicles established by pooling money from investors, such as hedge funds, pension funds, mutual funds, and private investment funds.Who are the key persons for a fund?

Sign, scan, and upload the account opening authorization letter (a board resolution containing such authorization is also acceptable) The information collected is used solely for the purpose of completing institutional verification.

As part of our Know Your Business (KYB) obligations, regulators in the jurisdictions where we operate require us to collect information about your institution’s ownership structure, including intermediate owners, and identify the natural person(s) that ultimately owns and/or controls your institution.What types of documents are acceptable to evidence my institution’s ownership structure?

Applicant has read, understands, and agrees to be bound by OKX’s Terms of Service (hereinafter the “Terms”), and any modification or amendment thereto for as long as it uses the Services (as defined in the Terms); B. any information and/or documentation provided in connection with its application to open or maintain an account or subaccount on OKX (collectively, the “Application Documentation”) by Applicant previously or herewith is true, accurate, correct, and complete; C. any Application Documentation

The information collected is for the sole purpose of completing the verification process. If you have any questions, please contact our customer support. Find the list of identification details required to complete the identity verification process here.

Note: we don't have any official WhatsApp groups. Be cautious of scams pretending to be our official channels. Telegram: scammers will establish private chat groups on Telegram to recruit victims or disseminate false information. Facebook: fraudulent groups may create fake pages or accounts to conduct fraudulent promotions or connect with potential victims.Common fraudulent approaches used by scammers: Here are some of the common scammer approaches:1.