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For more information, please visit www.okx.com © 2025 OKX.Published on Nov 18, 2025Updated on Nov 19, 2025FAQWhat onboarding information is required for a fund?
Provide identifying information Provide identifying information for the government-owned enterprise, such as your institution’s legal full name, registration address, registration number, date of incorporation, principal place of business (if different from the registered address), institution type, and industry, amongst other pertinent and verifiable data.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ108What onboarding information is required for a Trust?
Provide identifying information Provide identifying information for the Trust, such as your institution’s legal full name, and registration address, registration number, date of incorporation, principal place of business (if different from the registered address), amongst other pertinent and verifiable data.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ112What onboarding information is required for a family office?
Certificate of Incorporation or Business Registration Certificate (or equivalent official document, such as a business license) Articles of Association Registration of Directors Registration of Shareholders or Beneficial Ownership Chart (must be signed and dated within the past 12 months) Proof of Business Address (if different from the registered address) Provide identifying information Provide identifying information for the family office, such as your institution’s legal full name, registrationPublished on Oct 13, 2023Updated on Feb 12, 2026FAQ66What onboarding information is required for the government-owned enterprise?
Provide identifying information Provide identifying information for the government-owned enterprise, such as your institution’s legal full name, registration address, registration number, date of incorporation, principal place of business (if different from the registered address), institution type, and industry, amongst other pertinent and verifiable data.Published on Oct 13, 2023Updated on Mar 18, 2026FAQ61What onboarding information is required for a Publicly Traded Company?
Provide identifying information Provide identifying information for the publicly traded company, such as your institution’s legal full name, registration number, incorporation date, registration address, principal place of business, institution type, and industry, amongst other pertinent and verifiable data.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ76What onboarding information is required for a privately owned company?
Provide identifying information Provide identifying information for the government-owned enterprise, such as your institution’s legal full name, registration address, registration number, date of incorporation, principal place of business (if different from the registered address), institution type, and industry, amongst other pertinent and verifiable data.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ274What onboarding information is required for the non-profit organization (NPO)?
Provide identifying information Provide identifying information for the NPO, such as your institution’s legal full name, registration address, principal place of business, institution type, an industry, amongst other pertinent and verifiable data. Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the NPO, as well as the identity of each key person involved.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ71What onboarding information is required for a privately owned financial institution?
Provide identifying information Provide identifying information for the privately owned financial institution, such as your institution’s legal full name, registration address, principal place of business, institution type, and industry, among other pertinent and verifiable data.Published on Oct 13, 2023Updated on Sep 27, 2025FAQ122Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet,...Published on Oct 17, 2024Updated on Feb 12, 2026FAQ1,749OKX to delist BAL, PERP, FLM, DEP, NC and LOOKS spot trading pairs
Please refer to Terms of Service and Risk & Compliance Disclosure for more information. OKX team November 12, 2025Published on Nov 12, 2025Updated on Nov 17, 2025AnnouncementsOKX to delist ACA, CLV, FOXY, PSTAKE and RACA spot trading pairs
Please refer to Terms of Service and Risk & Compliance Disclosure for more information. OKX team December 2, 2025Published on Dec 2, 2025Updated on Dec 2, 2025AnnouncementsAnnouncement from OKX regarding the delay of Hyperliquid (HYPE) listing
HYPE pre-open will take place from 1:00 pm to 2:00 pm UTC on Nov 4, 2025. HYPE/USDT spot trading will open at 2:00 pm UTC on Nov 4, 2025. HYPE withdrawals will open at 2:00 am UTC on Nov 5, 2025. Risk warning: The foregoing overview and information, some of which may be provided by third parties and not OKX, are for informational purposes only.Published on Nov 3, 2025Updated on Nov 17, 2025AnnouncementsOKX to list SEI (Sei), 2Z (DoubleZero) for spot trading
Please take note of the following details:Listing timeline SEI, 2Z deposits will open at 3:00 am UTC on Nov 14, 2025. Pre-open time: SEI pre-open will take place from 6:00 am to 7:00 am UTC on Nov 14, 2025. 2Z pre-open will take place from 8:00 am to 9:00 am UTC on Nov 14, 2025. Spot trading time: SEI/USDT spot trading will open at 7:00 am UTC on Nov 14, 2025. 2Z/USDT spot trading will open at 9:00 am UTC on Nov 14, 2025.Published on Nov 14, 2025Updated on Nov 17, 2025AnnouncementsOKX to support FXS crypto migration
OKX team December 23, 2025Published on Dec 23, 2025Updated on Dec 24, 2025Announcements