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How do I complete the required tasks shown in the app?
Access these tasks through the official app only.Step 2: Select your pending tasks After selecting the banner, you'll be directed to the Security Task Center page showing the actions you need to complete. Example of selecting the pending task to startStep 3: Follow the instructions After that, you may be asked to provide specific details or upload documents based on the type of information needed.Published on Jul 3, 2025Updated on Jul 10, 2025FAQ35Why can't I join or claim rewards from a campaign?
Task not completed Some campaigns include specific task or progress requirements. Rewards can only be claimed after all required tasks are completed within the campaign period. Please ensure that all campaign requirements have been fulfilled. Progress is updated automatically once tasks are successfully completed. Unable to claim rewards due to risk control If you are unable to claim rewards due to risk control, it indicates that abnormal trading or operational behavior has been detected.Published on Jun 10, 2025Updated on Mar 18, 2026FAQ14,115What's Satoshi test and how do I complete it?
In response to the evolving regulatory landscape surrounding cryptocurrency transactions, we're committed to upholding compliance standards established by the Financial Action Task Force (FATF) and local regulatory bodies. One key recommendation underscores the necessity of reassessing the transfer of crypto assets, particularly concerning self-hosted wallets.Published on May 28, 2024Updated on Feb 17, 2026FAQ59Common scam tactics
Scammers provided a step-by-step guide to the victim to complete the tasks Fraudulent customer service advises the victim to complete another round of tasks in order to withdraw the earned comissions3. Working Fraud Scammers will lure users under the guise of high-profit earnings to deposit a small number of funds and earn a modest profit.Published on Sep 28, 2023Updated on Feb 6, 2026FAQ2,600OKX Beginner's Guide
Any deposits made prior to joining will not count toward the task. Please refer to our deposit guides below: Cash deposit How do I deposit USD with U.S. Domestic wire transfer? How do I deposit USD with Bank transfer (ACH)? Crypto deposit How do I make a deposit? (app) How do I make a deposit? (web) Learn more about Travel Rule: How do I unlock my deposit when the Travel Rule additional verification is required?Published on Nov 10, 2025Updated on Jan 27, 2026FAQ1Introduction to margin trading
Forced Repayment There might be scenarios where user-based forced repayment or platform-based forced repayment is triggered and assets are sold to repay liabilities. For more details, refer to Forced repayment. Margin position tier rules The maximum borrowable amount, maximum leverage and maintenance margin requirement will be different for each tier. The higher the leverage, the lower the maximum borrowing amount.Published on Jun 17, 2022Updated on Dec 1, 2025Product documentationSpin the wheel terms and conditions
Interactive Interface Disclosure (Spinning Wheel) Only eligible users who successfully complete the specified tasks and satisfy all requirements herein (including but not limited to identity verification and AUM requirements) will be entitled to receive the corresponding reward. The reward will be issued in the form of BTC or such other form(s) as displayed on the Promotion page. For specific task requirements, reward details, and restrictions, please refer to the primary Promotion page.Published on Feb 5, 2026Updated on Feb 5, 2026FAQBorrow in spot mode
There might be scenarios where user-based forced repayment or platform-based forced repayment is triggered and assets are sold to repay liabilities. For more details, refer to Forced repayment.Published on Sep 19, 2024Updated on Nov 18, 2025Product documentationSimple Earn Flexible APR boost voucher FAQ
Eligible users can receive these vouchers through campaigns, tasks, and other activities.How do I use a Simple Earn Flexible APR boost voucher? Eligible vouchers will appear on the Simple Earn Flexible APR boost voucher page. You can use them directly when subscribing to supported Simple Earn products. If you've already subscribed to a valid product, go to the subscription page of that product.Published on Jul 30, 2025Updated on Dec 30, 2025FAQ48What's OKX Security Assistant?
It’s recommended to handle issues in the following order (from easy to hard): Retry with administrator privileges Restart the system, then make an attempt again; to release locks or reduce resistance Clean based on the risk target type If the alert involves system services, scheduled tasks, or startup items, don’t just delete files—remove them from the corresponding configuration entries first.Published on Jan 15, 2026Updated on Feb 13, 2026FAQ6OKX Learn to Earn: BTC halving 2024 event rules
The total prize pool is 0.2 BTC for this event, distributed on a first-come, first-served basis upon completing the tasks (Answer quiz, complete account verification, and claim rewards). The event will end early if all event rewards are distributed before the event ends or before you finish account verification. The account verification process may take up to 1 day.Published on Mar 26, 2024Updated on Aug 28, 2025FAQ6,673OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
The total prize pool is 8,000 TON for this event, distributed on a first-come, first-served basis upon completing the tasks (Answer quiz, complete account verification, and claim rewards). The event will end early if all event rewards are distributed before the event ends or before you finish account verification. The account verification process may take up to 1 day.Published on Dec 26, 2023Updated on Aug 28, 2025FAQ4,135OKX Learn to Earn with OKX and TON (The Open Network) event rules
The total prize pool is 8,000 TON for this event, distributed on a first-come, first-served basis upon completing the tasks (Answer quiz, complete account verification, and claim rewards). The event will end early if all event rewards are distributed before the event ends or before you finish account verification. The account verification process may take up to 1 day.Published on Dec 14, 2023Updated on Aug 28, 2025FAQ779OKX Learn to Earn with OKX and NOT event rules
The total prize pool is 20,000 TON for this event, distributed on a first-come, first-served basis upon completing the tasks (Answer quiz, complete account verification, and claim rewards). The event will end early if all event rewards are distributed before the event ends or before you finish account verification. The account verification process may take up to 1 day.Published on May 14, 2024Updated on Aug 28, 2025FAQ1,783Isolated margin mode
Forced Liquidation: When your isolated maintenance margin ratio falls below 100%, the system initiates forced liquidation to protect the user's account from further losses. Here’s how this process works: When the maintenance margin ratio drops to 100% or lower, Trigger for Forced Liquidation: The system will trigger forced liquidation, progressively reducing the tiers until the maintenance margin ratio exceeds 100%.Published on Jun 17, 2022Updated on Feb 9, 2026Product documentation