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Scams involving private trading of cryptocurrencies or goods
Any request asking you to make private transfers or provide your account credentials may be fraudulent. OKX will never ask you for passwords, verification codes, or other sensitive information under any circumstances. Please don't share your account information with anyone.Published on Mar 20, 2023Updated on Feb 3, 2026FAQ25Will the token balance change without any on-chain activity?
Is it possible for token balance to change without any on-chain activity? Yes, as the tokens you hold belong to a special type of token on the chain, and their balance will change dynamically. Currently, there are several reasons for the changes, as below: Algorithmic stablecoins, liquidity adjustments, and balance fluctuations. For dividend-paying tokens, the token balance is adjusted according to the dividend ratio at fixed intervals. There may be other irregularities.Published on Sep 22, 2023Updated on Sep 12, 2025FAQ1,378How do I list my collection on OKX Marketplace?
For collections posing potential risks, we'll conduct automatic reviews and take appropriate actions, which include: Assessing contract security: Any Pixiu disk project contracts lacking trading capabilities or possessing unique permissions will be blocked. Ensuring content security: NFT collections found to contain fraudulent information, such as links to phishing websites, will be blocked.Published on Jun 7, 2024Updated on Mar 17, 2026FAQ51OKX will list Kollect's native asset, KOL, for spot trading
For any inquiries regarding this listing, please feel free to contact us in the official OKX Telegram group or via the Support Center. OKX, Sep 28, 2021 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on Sep 28, 2021Updated on Nov 17, 2025AnnouncementsWhat should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?
Any existing EUR balances will be seamlessly transferred to your new SEPA account. Deposits made to the old SEPA account after the update will be automatically rejected and refunded.Open Orders Any open orders (e.g. Spot Orders, Recurring Buy, etc.) will be canceled when your account is updated with your new country of residence. You can place new orders after the system update is complete.Earn products Any active Earn products will be automatically redeemed before the system update.Published on Jul 2, 2025Updated on Nov 17, 2025FAQ169How does the P2P marketplace ads recommendation logic work?
Set an attractive and reasonable price Maintain good behavior throughout your P2P transactions Abide by our merchant regulations and maintain a good reputation As the quality of merchant has a stronger weightage than Price in the Recommended sorting logic, please follow the rules above if you also want your ad to get a higher rank in the marketplace when sorting by recommendation. Any questions about the recommended logic, you may reach out to your BD (P2P Manager) to understand the details.Published on Aug 24, 2023Updated on Mar 16, 2026FAQ24FCA risk warning for United Kingdom users
If something sounds too good to be true, it probably is. Don’t put all your eggs in one basket Putting all your money into a single type of investment is risky. Spreading your money across different investments makes you less dependent on anyone to do well. A good rule of thumb is not to invest more than 10% of your money in high-risk investments. If you're interested in learning more about how to protect yourself, visit the FCA’s website here.Published on Oct 17, 2024Updated on Nov 17, 2025FAQ13Exploring OKX NFT marketplace: your gateway to exclusive collections
This guarantees you'll have good experience in the digital realm. So, if you're ready to embark on your NFT journey, OKX is here to help you get started.Published on Dec 28, 2023Updated on Sep 12, 2025FAQ518Exclusive Africa OKX Champions Program - Refer and earn up to 100 USDT!
If any participant is found or deemed to be ineligible, prohibited or disqualified for this activity for any reason, OKX reserves the right to confiscate, withdraw or withhold any prizes, rewards or gifts at any time, or to recover such rewards and/or deduct the value of the used portion of such rewards from the winner's OKX account in any currency in which the rewards have been paid and/or used. 14. Each user can only participate in one new-user campaign at any one time.Published on Jun 19, 2024Updated on Nov 17, 2025AnnouncementsHow can I boost my OKX P2P ads completion rates?
Good feedback rating = 99%? Average release crypto time <120s? These factors define a high-quality merchant. Craft ads with higher rank: your ad is more than a promotion; it's a signal. Set attractive prices, maintain good P2P behavior, and watch your ad climb to prominence. We're always here for you: questions? Uncertainties? Contact us via the chatbot here. You're never alone on this journey.Published on Apr 18, 2024Updated on Mar 24, 2026FAQ55What to do in the event of a trade error
Trade errors are any incorrect trades that were made in good faith, for instance mistaking one user's trade for another when dealing with multiple counterparties at the same time. If price action is in the other direction shortly after a trade or there were not adequate checks before executing, a trade error is not deemed to have occurred.Published on Jun 30, 2022Updated on Feb 12, 2026FAQ96Spot copy trading: lead trader FAQ
Those are: Have a good strategy for your trading: engage in real trading on your trading account and achieve good results that derive from a solid trading strategy, gauged by PnL% and absolute PnL gains. Have healthy trading habits: implement transparent risk management through stop-loss strategies, prioritizing user-centric trading practices to control drawdowns and protect the earnings of copy traders.6. What type of lead trader does OKX prefer and prioritize?Published on Oct 18, 2023Updated on Mar 3, 2026FAQ67OKX to list Foxy (FOXY) for spot trading
For any inquiries, please feel free to contact us via the support center or connect with us on any platform of your choice. OKX team April 9, 2024Published on Apr 9, 2024Updated on Nov 17, 2025AnnouncementsOKX will list Optimism’s OP token for spot trading
For any inquiries regarding this listing, please feel free to contact us in the official OKX Telegram group or via the Support Center. OKX, May 31, 2022 Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on May 31, 2022Updated on Nov 17, 2025AnnouncementsOKX to list PENGU (Pudgy Penguins) for spot trading
For any inquiries, please feel free to contact us via OKX Support Center or connect with us on any platform of your choice. OKX Team Dec 16, 2024Published on Dec 17, 2024Updated on Feb 9, 2026Announcements