All
FAQ
Announcements
Product documents
How do I set a price alert?
By setting up alerts, you establish a proactive defense mechanism, ensuring you're promptly notified whenever price action aligns with your price levels of interest. How can I set a price alert? You can set a price alert and be informed when the price reaches the key price points.Published on Apr 30, 2024Updated on Mar 18, 2026259World Cup VIP Exclusive Gift Set FAQ
Riding the excitement of the World Cup, OKX is rewarding our VIP users with an exclusive gift set. The gift set contains an OKX limited-edition Mini Soccer ball, football jersey with personalized name and number on the back, among other items.How can I get the World Cup VIP Exclusive Gift Set? A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set.Published on Dec 19, 2025Updated on Mar 26, 2026296How do I navigate to and customize notification settings?
You can manage all your OKX notifications—such as system updates, security alerts, and promotional messages—directly through the Notification Settings. This lets you choose which types of notifications you want to receive and whether you prefer push, web, or email delivery. Currently, notification settings can only be customized on the app. If you’re looking to set up specific price alerts instead, check out our guide here.Published on Oct 8, 2025Updated on Nov 6, 202515Guide to setting up commonly used transaction features
Properly configuring your trading settings helps you manage positions and control risks more efficiently. Below are the commonly used trading features and how to set them up.Trading settings To access trading settings: Open OKX app and select Trade. Select Spot, Futures, or Trading Bots to enter the trading page.Published on Jul 30, 2025Updated on Mar 4, 202622How do I set up indicators on the chart?
Set your indicator within the Indicator settings once you've selected the Indicators option Add a new Indicator and set your indicator parameters according to your preference Note: To modify an existing indicator, select the Settings (Gear) option at the top left of the chart. After defining the parameters, save your indicator by selecting Confirm to store your indicator Note: To modify an existing indicator, select the Settings (Gear) option at the top left of the chart.Published on Nov 30, 2024Updated on Sep 10, 202514Why didn't the TP/SL execute at the set price?
By default, take profit and stop loss orders are set as market orders. You may also choose to set them as limit orders. To increase the likelihood of a limit order being filled, it is recommended to set the limit buy price above the trigger price by a certain distance, and the limit sell price below the trigger price by a certain distance. For example: For the ETHUSDT perpetual futures, a long position with an average entry price of 3,204.6 sets a stop loss trigger price (Last Price) at 3,200.Published on Nov 13, 2024Updated on Mar 26, 202611How do I set up a liquidation alert?
A liquidation alert occurs when your account's equity falls below the required margin level set by the trading platform. This requires you to deposit additional funds to maintain your open positions or risk liquidation.Why should I set up a liquidation alert? Setting up a liquidation alert helps you manage your risk by notifying you when your margin level drops to or below 300%.Published on Aug 2, 2024Updated on Nov 17, 202525How do I manage my P2P settings?
You can manage your P2P trading settings on the website or in the OKX app (only in Pro mode). Your P2P profile shows your info, reviews, security settings, payment methods, and merchants you follow or block. To find P2P settings, follow these steps: Web: select Buy crypto from the navigation menu > P2P trading > My profile App, Pro mode: open menu and select Buy crypto > P2P trading > ProfileHow do I add or delete payment methods?Published on Aug 22, 2023Updated on Mar 17, 20262,527How do I set a Scaled order for Futures trading?
Efficiency: automating the placement of multiple orders saves time and reduces the need for constant manual adjustments.How do I set Scaled order on OKX?Published on Jun 3, 2024Updated on Sep 10, 202533How do I set up TP/SL with the Order line?
Using the order line to set Take Profit (TP) and Stop Loss (SL) orders offers you the ability to visually manage your orders and adjust the TP/SL levels directly on the chart, enhancing precision and efficiency. The order line feature on our platform is a powerful tool as it helps you in making informed adjustments and better managing trades. Set up your TP/SL orders with the Order line as below: Open the chart for the selected trading pair, and hover your mouse over the chart.Published on Jun 21, 2024Updated on Dec 3, 2025175How do I set a price alert for P2P trading? (app)
and will have to be set again This is available on both iOS and AndroidPublished on Sep 1, 2023Updated on Mar 24, 202614,673How do I use the custom interval feature?
me?Published on Mar 5, 2025Updated on Sep 10, 20255I haven't received the SMS code
Select other alternative authentication methods if your SMS code doesn't arriveOn the web Select call me instead if you can't receive the SMS code Select call me instead if you are unable to receive the code Note: Use a trusted device: If you're already logged in on another device, try completing the OTP verification on that device instead.Published on Aug 16, 2023Updated on Mar 3, 202632,489How do I manually set up spot grid trading bots?
Selecting Stop will exit your spot grid positions Check the details of your trade and select Stop to exit itHow many grids are available for me to use? Previously, only up to 300 grids were supported.Published on Jun 6, 2024Updated on Nov 17, 2025203How do I manually set up futures grid trading bot?
Next, enter the grid’s upper and lower price bound, and the total number of grids Then, select Arithmetic or Geometric to determine exactly how the grid lines are spaced Several details need to be configured to set up the futures trading bot Arithmetic mode will space grid lines at equal price intervals. For example, if you’re trading BTC with an upper price of 35,000 USDT and a lower price of 25,000 USDT, and 10 grids, each grid line will be 1,000 USDT apart.Published on Jun 6, 2024Updated on Aug 26, 202599